Salesforce Administrator SunRun
THIS JOB HAS EXPIRED
As a member of Sunrun?s SFDC team, you will be a key member administering Sunrun?s Salesforce CRM/PRM platform, Marketo marketing, and DocuSign applications. The administrator will also be involved in planning, training, process discovery and management and vendor management
Primary Responsibilities:
Administration
Manage Sunrun?s implementation of Salesforce platform (production, full sandbox and config instances), for all organization users
Perform basic administration activities including, but not limited to, management of users, roles, profiles; Create and manage custom objects, fields, workflow rules, validation rules; Manage/create reports and dashboards, and processes to continuously monitor data quality and integrity
Regularly perform database de-duping and cleanup procedures
Manage ongoing support requests and administrative needs of users
Audit, uncover and resolve data integrity issues
Recommend overall best practices and Salesforce usability changes
Participate in the definition of technical solutions in Salesforce to support business processes
Maintain high-level familiarity with other system/business application capabilities in order to make recommendations about potential upstream/downstream integration or functionality intersection points with Salesforce.
Assist in support activities for applications such as Marketo and Docusign.
Planning and Training
Define, communicate, and manage a change management (release) process to develop and implement new applications and updates to existing applications
Develop and communicate a schedule for future Salesforce releases/enhancements
Assist users with report design and management
Process Discovery and Management
Work with various functions and end users to identify, document, and communicate standard business processes as they related to Salesforce
Work with management to identify new and creative opportunities to leverage Salesforce to support additional business processes or functions
Work with various business operations group (Sales Ops, Channel Ops & Customer Support) to prioritize and resolve issues
Vendor Management
Assist outsourced Salesforce.com implementation partners as required
Manage ongoing relationship with Salesforce
Monitor license usage and make recommendations to the management team as appropriate
Skill Set and Characteristics:
Strong overall technical background
Advanced Excel capabilities and related data manipulation a plus
Experience with Apex programming language, VisualForce development, report writing software and Salesforce.com certification a plus
Well organized
Flexibility to meet continuously changing priorities and challenges
Solid communication and interpersonal skills
Ability to drive things to completion
Education Requirements and Experience:
Bachelor?s degree in business or technology field or equivalent work experience
2+ years? experience with Salesforce administration or development
| Location: |
San Francisco, CA
United States
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THIS JOB HAS EXPIRED