Salesforce Application Administrator WideOrbit
THIS JOB HAS EXPIRED About WideOrbit:
WideOrbit is the leader in advertising management software for Media companies, providing innovative, proven solutions for managing broadcast and cable operations. Our core WO Traffic software platform powers more than 2,300 stations and networks around the globe, managing more than $20 billion in annual advertising revenue. Our Radio automation software manages the content for more than 3200 Radio stations. WideOrbit is a fast growing, financially stable organization with more than $180 million in contract backlog and is funded by world class Venture Capital firms, Khosla Ventures, Mayfield Fund, Hearst Ventures and Greycroft Partners.
As WideOrbit?s Salesforce Administrator, you?ll be the person primary responsible for the management and optimization of the Salesforce.com implementation at WideOrbit. You will perform administrative functions including but not limited to: user management, configuration, customization, reports , dashboard development, data management and technical support for the application. The Administrator will work closely with internal teams to drive overall business process improvements across all customer care channels.
Here?s what you?ll do:
Leverage Salesforce.com capabilities to best serve WideOrbit customer care business processes, knowledge management and customer feedback needs
Manage roles, permissions, access across the organization
Implement/improve workflows and workflow rules, views, triggers, and business processes
Configure SalesForce.com extensions and/or plugins to meet internal business process needs
Build, refine and publish Salesforce dashboards and reporting for organization
Ensure the development and communication of all process documentation
Conduct business process reviews to better align Salesforce customization
Educate and train Salesforce users across the organization
Here?s what we?re looking for:
You?re the ideal candidate if you?re a skilled administrator who can take general direction and complete tasks in creative and effective ways; you?ll have the ability to identify problems, assess priorities and develop solutions. To be a great fit for this role, you must also have:
BA or BS equivalent in information technology/architecture, industrial design, computer science or related discipline
2+ years of strong SalesForce.com design and administration experience including but not limited to:
Modifying pages, views, dashboards
Experience working with workflows and triggers to automate tasks, notifications
End user support for Salesforce functionality
SalesForce.com Certified Administrator credentials are a plus
Experience developing process flows and documentation
Strong analytical, organizational, and problem solving skills
Experience with sales, marketing and customer service processes
Self-motivated, flexible, team player with strong interpersonal skills that can accommodate our ever-changing environment.
This position will be based in San Francisco. Part-time telecommuting is an option after 6 months in the position.
Compensation, Benefits and Perks:
Besides a competitive salary and great work environment, here are some of our additional benefits and perks:
Health insurance, options, company paid Health Reimbursement Account, sabbatical leaves, great vacation package, work/life balance, life event benefits, casual work attire, snacks and coffee in the caf-, and plenty of opportunities to grow!
||535 Pacific Avenue |
San Francisco, CA 94133
THIS JOB HAS EXPIRED
We help media companies make more money
> 50M RaisedInvestors: Greycroft Partners
, Hearst Corportation
, Khosla Ventures
, Mayfield Fund All Jobs: at WideOrbit
|Headquarters:||1160 Battery St |
San Francisco, CA 94111
|Company Profile:||WideOrbit is the leading provider of business management software for media companies. Our product lines include solutions for sales, traffic, media networks, radio automation and promotion optimization. And our client list includes the finest group of television stations, radio stations and media networks in the industry. We're committed to client success and satisfaction and we're consistently rated the most responsive and recommended provider of traffic systems in the industry, according to independent research by the Traffic Director's Guild of America (TDGA).|
Support WideOrbit with Social Media services