Security Engineers, Cloud Services Operations Imperva Inc.
THIS JOB HAS EXPIRED Imperva, the global leader in Data Security, is looking for talented and energetic and experienced Web ApplicationsSecurity Engineers, Cloud Services Operations, to join the Imperva Client Services Team, located at our new facility in Dallas, TX. With more than 1,900 direct customers and 25,000 cloud customers, Imperva's customers include leading enterprises, government organizations, and managed service providers who rely on Imperva to prevent sensitive data theft from hackers and insiders. The award-winning Imperva SecureSphere is the only solution that delivers full activity monitoring for databases, applications and file systems.
As a Security Engineer, you will be a key part of the Cloud Services Operations group that is responsible for providing Managed Security Services for Imperva customers. You will be working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Engineering. As the main point of contact for our Cloud Based customers, you will be responsible for proactively managing customers? security environments, resolving worldwide customer support issues, as well as any other technical issues that may arise within those environments.The Imperva SOC team provides processes, tools and technology, which prevent and manage web security threats, vulnerabilities and incidents. They also provide 24x7 web security monitoring, security events data gathering and incident response while working closely with our partners and customers worldwide.
Assessing the customer's technical environment, planning installations and configurations.
Making proactive steps to constantly improve customers? infrastructure.
Working on escalations with the Support and R&D teams.
On call 24x7 support on an as needed.
2+ years of Information Security experience.
Experience with web protocols and standards (TCP/IP, HTTP, SSL, DNS).
Keen attention to detail ? demonstrated understanding and documenting of customer requirements, while managing expectations, and providing excellent customer service.
Excellent problem solving skills with a strong sense of customer commitment.
Excellent communication (written and verbal) and interpersonal skills.
Bachelor?s Degree in a relevant field.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
||Dallas, TX |
THIS JOB HAS EXPIRED