SECURITY OFFICER - ON-CALL Miraval
The On-Call Security Officer position is responsible to protect the safety and security of guests, staff, and Miraval's assets. Security is required to observe, monitor, and report all activity around Miraval, the perimeter of the resort, and the Villas. Security contributes to the education and training of staff and guests on the safety and security issues with directive from supervisors.
Assisting with guest requests as top priority.
Maintain security functions as directed by Security Manager.
Patrol Miraval, Villas, guest/employee parking lots, and surrounding grounds.
Secure property after closing hours and regularly monitoring grounds and surrounding areas of Miraval.
Assist with escorting guests and deliver luggage in the absence of a Bellman or Guest Service Agent.
Complete all tasks assigned on nightly checklist and forward checklist to General Manager, Rooms Division Manager, and other appropriate members of management.
Assist Night Auditor with any security issues.
Question unsafe practices and anticipate unsafe situations.
Be suspicious of out of the ordinary situations.
Prepare incident reports on guests, staff, and situations involving resort property.
Interact with other departments as needed.
Assist Drivers with guest transportation requests.
Follow all safety procedures for department and Company.
Responsible for security and inventory of keys and other valuable property.
Participate in proactive team efforts to achieve departmental and Miraval goals.
Other duties as may be assigned by management.
Ability to read and interpret documents in the English language such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical activity level is moderate, performing somewhat strenuous daily activities of a primarily administrative nature.
Must be able to stand, walk over 2/3 of the time on duty and sit for 1/3 of the time.
Must be able to speak and hear.
Need the manual dexterity required to reach/handle items, work with fingers and hands.
Vision requirements are close, color, peripheral, depth perception and ability to adjust focus.
Required to lift up to 50 lbs. frequently and more than 75 lbs. occasionally.
The environment is outdoors at least 50% of the time and may be exposed to changing weather conditions.
High school diploma or general education degree (GED); and at least 1 year of related experience and/or training; or equivalent combination of education and experience. This is an On-Call Security position requiring schedule flexibility.
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