Senior Abuse Engineer Cloudmark
Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks, located in San Francisco. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North America, Japan and Europe. Our products protect more than one billion inboxes, worldwide.
Objective of Position
Cloudmark's Security Operations Center (SOC) provides customers access to a team of highly skilled content security engineers, monitoring their systems for new threats and reacting quickly when such threats occur. The team uses a follow the sun model and works closely with the Technical Support, Systems Architect and Engineering teams who highly value a close working relationship with the SOC. As a member of this team you will be working with some of the largest Internet Service Providers, Social Media networks and Mobile Operators to ensure the highest level of threat detection, analysis and high quality response.
Participate in the monitoring and adjustment of detection systems for new threats and use best practices to ensure these threats are stopped quickly.
Work closely with our engineering and services teams to provide customers with a multipronged approach to accuracy.
Document threats and trends for internal and external communication.
Occasional coverage for weekend alerts.
A minimum of 3 to 5 years experience in anti-abuse, anti-spam, anti-phishing, anti-fraud, anti-virus or NOC/SOC environment.
Experience at an ISP, social network or wireless/mobility provider preferred.
Excellent knowledge of Windows, Linux, Messaging and Networking.
Working knowledge of regular expressions and shell scripting.
Experience in behavior analysis and/or pattern recognition a plus.
Knowledge of Splunk, Perl and MySQL a plus.
Excellent written and oral communication skills.
Ability to work in a highly dynamic and agile environment.
College Degree or Equivalent Experience
||128 King Street |
San Francisco, CA 94107