Senior Business Analyst - Sales Operations Zilliant
Develop, manage and monitor Salesforce.com database to ensure the functionality meets requirements for a unified platform for a growing global sales team
- Implement new enhancements, including creation of custom objects, workflows, email alert templates, reports, and dynamic fields to meet the growing needs of the sales team
- Develop and improve reports, dashboards, and supporting process flows to provide reliable, accurate, and timely visibility into our Salesforce.com data
- Work closely with Marketing team to keep the database clean and targeted towards ideal prospects in Zilliant's markets
- Provide on-going End User Salesforce.com training. Be the Salesforce.com "de facto" expert within the organization.
- Develop and generate Strategic and Tactical sales metrics for Sales Management and the Executive Team
- Partner with Marketing to ensure that marketing intelligence, including competitive information, is captured in Salesforce.com and other sales systems
- Prepare all weekly, monthly and quarterly sales reports and forecasts
- Executive Presentations and Monthly Business Reviews
- Work cross-functionally with marketing, legal, finance, engineering, services etc. to streamline sales processes and improve sales throughput
REQUIREMENTS
- Bachelors degree or equivalent certifications and experience
- Minimum of three years relevant experience within sales
- 2+ years managing a Salesforce.com database
- Advanced Excel skills
- Thrives working in a dynamic, fast-paced SAAS (Software as a Service) environment
- Detail-oriented with the ability to rapidly learn and leverage new concepts, business models and technologies
- Excellent communication skills: written and verbal
- Experience documenting and analyzing sales processes, procedures, and/or policies.
- Ability to proactively identify issues/opportunities and recommend solutions
- Proficient in data manipulation, data cleaning, and report creation
- Motivated, responsive self-starter, capable of follow-through on commitments
- Excellent interpersonal and team building skills
| Location: |
3815 South Capital of Texas Highway
Suite 300
Austin, TX 78704
United States
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| Employment Type: | Full Time |
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| Functional Area: | Professional Services |
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| Department: | Solutions |