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Senior Business Consultant DataCert
DescriptionDatacert is a technology innovator and the premier global provider of enterprise legal management software solutions and services. We offer a suite of next generation applications, such as legal matter and spend management, built on our cutting-edge technology platform called Passport. This evolution allows our customers to consolidate legal systems on a common platform, whether it is applications from Datacert, other vendors, or applications they build on Passport themselves. Passport empowers them to collaborate more effectively, manage legal systems more efficiently, support changing business needs and their global workforces, and make more strategic business decisions. Our expansive client roster includes Fortune 500 and Fortune Global 500 corporations, and some of the world?s largest law firms. Headquartered in Houston, with offices throughout North America, EMEA, and APAC, Datacert has received numerous legal and technology industry accolades including being honored on the Inc. 5000 and Software 500 lists and being recognized by top legal industry analyst, Hyperion, as ?Market Innovator.?
POSITION SUMMARY
The Senior Business Consultant is responsible for understanding the client business environment, eliciting requirements, and providing consulting and solution advice to clients on implementation strategy based on industry knowledge and best practices. The incumbent will serve as the main point of contact for client requirements gathering and software design prior to development.
DUTIES AND RESPONSIBILITIES
Essential Functions:
Project Delivery Responsibilities:
Drive client functional requirement gathering (i.e. business rules, data mapping, and product integrations)
Architect solutions based on client?s needs by utilizing established Datacert methodologies and tools, industry experience and best practices
Analyze client?s existing systems of record to create conversion mappings into Datacert core products
Document requirements through the Application Development Document (ADD) and partner with the integration developer to translate requirements from the Technical Design Document (TDD)
Gather reporting requirements
Complete the configuration spreadsheet based on client requirements
Coordinate and organize client product training
Lead user acceptance testing and production support tickets
Act as the primary client advocate and problem solver throughout the implementation process
Review and validate deliverables from development team and quality assurance resources against requirements and provide feedback
Coordinate activities and communication of requirements with internal and external teams
Project Operations Responsibilities
Assist the program manager in tracking project delivery
Assist program manager in identifying and challenging scope and work estimates that seem extraordinary, providing acceptable alternatives as needed
Communicate functional or scope risks against statement of work to program manager in a timely manner
Provide a successful and seamless hand off of client to customer support
Additional Responsibilities:
Perform quality assurance tasks when needed
Understand project management and quality assurance best practices
Foster team spirit within the team and across teams within the department
Attend seminars and web events to maintain professional and industry knowledge
REQUIREMENTS AND QUALIFICATIONS
Education, Licenses and Certifications:
Bachelor?s degree required preferably in business, finance, accounting, MIS, computer science or a related field
Experience:
Minimum 6 years of experience in implementing and supporting technology solutions, gathering requirements, conducting client interviews and effective meetings, and providing value-add services preferably in corporate legal departments
Professional consulting experience is highly preferred
Experience implementing and integrating with ERP systems
Experience teaching and delivering end user training on technical solutions
Experience working with relational databases
Experience in gathering requirements related to data loads
Experience managing multiple external clients
Critical Knowledge, Skills and Abilities Requirements:
Strong professional consulting skills (i.e. negotiation, client relationship management, scope management)
Effective verbal and written communication skills with a demonstrated ability to conduct presentations and facilitate client meetings
Excellent analytical and problem-solving skills
Strong MS Office skills
Understanding of relational databases
Understanding of automated testing tools and processes
Strong organizational, multi-tasking and time management skills
Demonstrated industry thought leadership
Ability to work with virtual teams
Ability to manage multiple projects with competing deadlines
Ability to work in a fast-paced and team-based environment
Ability to adapt to change and maintain a positive attitude
Ability to be a results-oriented self-starter requiring minimal supervision
Legal industry knowledge strongly preferred
ADDITIONAL REQUIREMENTS OR INFORMATION
Ability to travel up to 80% at any given time
Basic Java / Groovy programming understanding
Business Process management and work flow experience
Troubleshooting skills
Platform experience such as Salesforce, Pegasystems, and Oracle
Compliance with company and department policies including but not limited to accurate, timely and complete data tracking in Datacert?s system(s) of record, adherence to IT information security and HR policies
-Nothing in this job description restricts management?s rights to assign or re-assign duties and responsibilities to this job at any time.
Datacert is an Equal Opportunity and Affirmative Action employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
| Location: | 3040 Post Oak Boulevard Suite 1900 Houston, TX 77056 United States |
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DataCert
Investors: UPS Strategic Enterprise FundAll Jobs: at DataCert
| Web Site: | www.datacert.com |
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| Headquarters: | 3040 Post Oak Boulevard Suite 1900 Houston, TX 77056 United States |
| Industry: | Software |
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