Senior Consultant Peopleclick
Senior Consultants are responsible for ensuring customer satisfaction through effective delivery of professional services, specifically, designing and developing technical solutions for the Company?s Workforce planning and analytics solutions including installations, conversions, interfaces and reports. Responsibilities include: (i) assessing customer needs and understanding customer business requirements; (ii) forming and executing implementation strategy; (iii) providing basic project management guidance during implementation; (iv) conducting training courses at the client site; and (v) assisting in project scoping and service proposal, as necessary. Requires functional (i.e. recruitment, performance management, success management, compensation) business requirements to ensure best practices for product deployment, set up and installation. In addition, the Senior Consultant will provide technical support on infrastructure, databases/SQL, reporting, and other system integration needs as necessary.
? Generate revenue within region by performing consulting, training, and other professional services.
? Analyze the prospect?s and/or customer?s application requirements.
? Configure Analytics solution(s) to meet customer requirements
? Utilize planning tools (e.g. Microsoft Project) to create/update project plans.
? Execute project tasks to achieve on-time, on-budget implementations.
? Achieve personal billable hours/revenue targets.
? Empower customers through effective knowledge transfer.
? Maintain & upgrade self-knowledge of industry, market & related products/solutions.
? Establish & foster customer relationships through weekly status meetings and reports for active implementations, and monthly calls for completed implementations.
? Timely completion of administrative requirements (timesheets, trip reports, expense reports, etc.)
? Present Implementation Methodology and Cost Estimates to existing customers as part of the sales cycle.
? Promote additional product & professional services sales into customer base.
? Problem & opportunity advising.
? High levels of business travel (approximately 50%).
? HR system implementation experience and work experience in an HR environment, ideally with software applications is highly desired
? Ability to successfully interact with key project members, both senior management and end users, of the customer?s organization, and with third party partners.
? Knowledge of web technologies and industry-standard relational database products
? Demonstrated written and verbal communication skills (including presentation skills)
? Proven decision making/problem solving abilities
? SQL knowledge is a plus
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
||Irving, TX |