Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With 8,100 employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit
POSTING: Functional Consultant, Salesforce.com
Location: North American Locations
Basic PurposeWorks as a consulting team member or an individual business consultant on for-fee product implementation, enhancement, integration, or audit projects. Expertise and work efforts are focused on the analysis of the customer's business goals, objectives and needs and the general business environment. Duties usually performed at customer's site. Serves as pre-sales support specialist when needed. Operates under minimal supervision on complex projects involving multiple products and/or platforms. Typically works on a team lead by a Business Billable Project manager, and reports to Infor Consulting Services Director. Usually requires six to nine years of experience in relevant industry business practices, or business consulting, preferably in distribution.
The Salesforce.com implementation consultant is responsible for helping our clients configure and deploy Enterprise to meet their stated project objectives. In this capacity they are responsible for all aspects of the deployment of the company's distribution software at the client site. The consultant may have an Infor project manager assigned to oversee the account, or the consultant may need to play a project lead role in addition to implementation consultant.
The ideal candidate will combine strong business functional knowledge with an aptitude to analyze customers' business requirements and technology objectives; develops a project design using best practices to provide the desired solution to meet customers' business needs.
The candidate should have experience implementing Salesforce.com applications.
Excellent client management and interpersonal skills and the ability to rapidly identify and solve problems in a dynamic technical environment are also a must. The consultant must also be able to grasp a variety of often diverse and changing envoronments. The candidate must also be proficient with complex business requirements and able to rapidly learn on the job. Highly developed analytical and deductive skills and the ability to deliver senior client level presentations are also required. This position requires extensive travel 50-75%) within the continental United States.
Specific tasks include:
o Follow and comply with comprehensive project plans using established proprietary processes
o Controlling scope
o Data analysis, conversion and migration
o User requirements analysis
o Business process analysis and improvement
o System configuration to enable desired business processes
o User training
o Project documentation
Essential Education, Skills, and Environment
Education and Work ExperienceBachelor's degree in business, marketing, sales, engineering or computer science. Usually requires six to nine years of experience in relevant industry business practices, business consulting or technical consulting.
Specialized Knowledge and SkillsExcellent knowledge of business procedures and practices. Able to serve effectively as liaison between company and customers. Excellent communication, presentation, organizational and planning skills. Excellent interpersonal skills to work as a team member and customer liaison. Proficient PC skills. Professional appearance and presentation required.
o A minimum of 5 years professional consulting experience in client environments, with demonstrated experience implementing Salesforce.com
o Ability to architect solutions
o Strong oral and written communication skills.
o Ability to travel 50-75%
o Systems Selection, Requirements Definition, Implementation
o Undergraduate degree, or equivalent work experience.
|Location:||Alpharetta, GA |