Senior Director, Partner Management Turn
Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect with a worldwide ecosystem of over 100 partners. Turn is headquartered in Silicon Valley with offices in Amsterdam, Charlotte, Chicago, Dallas, Hamburg, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Singapore, Sydney and Sao Paolo. For more information, visit turn.com or follow @turnplatform.
Please take a moment to view our award-winning culture video at: http://www.turn.com/working-at-turn/
As a senior member of the team, this position will report directly to the Senior Vice President, Business Development. Key responsibilities include transforming Turn?s tools and processes to handle all business requests from Turn?s ecosystem of global ad technology partners.
This leader will be building systems and tools to prepare Turn for doubling the number of partners in the next 12 months. Also, they will be critical in driving incremental revenue for Turn (and our partners) by aligning closely with Turn marketing and sales to drive scalable programs. The ideal candidate will have a strong background in business and operations, with an emphasis on technology.
Create a vision & build tools to manage Turn?s current Partner Ecosystem and prepare us technically, legally and operationally to double our partnerships over 2014
Redefine Partner Success metrics globally and work cross-functionally to ensure Turn is the best platform to connect with
Partner with our Marketing organization to design, build and launch revenue driving programs in where Turn?s sales organization can seamlessly offer packages that fit our customers? needs.
Align with our Product organization to determine where and when a Turn Partner can help augment part of Turn?s software
Manage and optimize existing partners (via contracts, new API requirements or changes in Terms) in a way that drives improved performance for our customers and maintains or lowers operation cost for Turn
Work closely with Finance to manage cost structures, revenue shares, partner payments and create simple processes to determine value of partners globally
Work closely with the head of Business Development to manage new Partners as they are onboarded
Collaborate with Marketing on internal and external communication of Partners? Products, features and unique programs across Turn?s Revenue Organization and global customer base
Minimum 10 years work experience supporting global partner programs, ideally in a technical product/software company.
Experience designing and managing CRM tools (preferably Salesforce) for global partners
Executive-level communication skills: written, presentation skills, documentation skills
Strong operational experience a must. Ability to design, implement and enforce process
Positive attitude ? Turn partners with companies big and small. We want you to ooze the Turn culture. Treat our partners as part of the Turn Family
Willingness to do. Emulate how you want your team and your colleagues to act. Roll up your sleeves and get your hands dirty
Ability to manage senior stakeholders and present recommendations and viewpoints with in-depth knowledge of the data
Excellent analytical and quantitative skills - including Excel and PowerPoint
Ability to succeed in a collaborative, start-up paced environment
Experience and passion for advertising technologies is a must
MBA or advanced technical degree preferred
Experience in marketing software preferred
Location: San Francisco or New York
In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.
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