Senior Federal Consultant SenSage
THIS JOB HAS EXPIRED About Sensage
Sensage, Inc. offers the only patented enterprise event management solution to address our customers advanced requirements for security information and log management.
Over 500 customers have deployed Sensage solutions to reduce the risks associated with insider threats, system downtime and failed audits by providing faster, more granular analysis of privileged user behavior and analyzing anomalies across network, system and application activity.
This role will be dedicated to our Federal customers, including Defense Information Systems Agency (DISA), National Security Agency (NSA), National Defense University, US Air Force, US Navy, The Center for Medicaid Services, Veterans Administration, US Census Bureau, The Department of Treasury including Internal Revenue Service (IRS), Office of Comptroller of the Currency (OCC), among others.
Based in Redwood City, California, Sensage markets its solutions directly and through partners, including Cerner, EMC, Alvarez & Associates, Force3, and Lockheed Martin.
Reporting to the Director of Services and Support, the Senior Consultant will be responsible for ensuring customers are successful in deploying Sensage products.
Successful product implementations
Establish good will and satisfaction with customers leading to future product and services revenue
Effective knowledge transfer to customers
Articulation of best practices and guidance leading to full deployment of our product line inside customer environments
Work in a secure environment with a Secret clearance level
Assess customer requirements in regards to use of Sensage products
System Engineering, System Administration, Configuration and Trouble Shooting
Design architecture involving interoperating Linux systems, data flow and external integration
Install, configure, integrate and troubleshoot Sensage software
Develop and refine use cases and business logic enabling better diagnosis/response to attacks
Development of source log integration and parsing mechanisms using Sensage technology
Development of analytical reports and report schedules
Facilitate problem resolution with Sensage technical support
Monitor customers production system
Provide customer training on Sensage technology
Provide application knowledge transfer and facilitate customer hand-over
Travel to customer sites 25-50 of working time between Georgia, the Nations Capital, and other locations
Act as Sensages technical representative to customer
Required Personal Skills
Demonstrated success in delivering enterprise security solutions, from definition, design and planning to deployment and delivery.
Proven ability to manage customer expectations and project scope
Ability to analyze complex customer environments and business requirements and develop enterprise-class security solutions leveraging software solutions.
Ability to facilitate regular customer meetings that acquire information, set expectations, provide project status updates and manage critical situations
Ability to recognize project changes, identify risks and contingency plans, and work with customer resources and internal resources to effectively mitigate project risk
Ability to implement within defined methodology and improvise as required to meet objectives and timelines.
Effectively communicate project status information internally through clearly written status reports and communication meetings:
Monthly reporting on progress and status
Program review against Task Order
Problem Summary and resolution
Associated billing and accounting functions for the program
Accurately track project time to provide actual versus planned information
Ability to function as technical resource and project manager in addition to working with a small team
Intermediate to advanced-level knowledge (installation and configuration through troubleshooting and third-party integration) of Linux (RedHat, SuSE), Perl, Regex expression parsing, and SQL
Working knowledge and experience with mission-critical enterprise computing environments, including application architectures, network and application protocols and database reporting tools.
Working knowledge and experience with network architectures, infrastructure and components, including, but not limited to, routers, switches, firewalls, IDS systems, IPS systems, vulnerability scanners, antivirus software, asset management systems, security event management systems.
Extensive system administration experience in the use of Unix (HP/UX, Solaris, AIX, Linux) and Windows Servers (NT/2000/2003).
Knowledge of SAN (Storage Area Networks) for configuring and repartitioning.
Train the Trainer or Train the client skills
Knowledge of Business Intelligence (including Open Source Pentaho nice to have)
Five or more years of technical consulting and/or technical sales experience
B.S./M.S. in Computer Science or other information technology field or equivalent work experience
Background and experience in a security related industry
Experience working in a fast paced, customer driven start-up environment
Highly Desired Skills and Experience
Previous high tech start-up experience
Hands-on experience with security products such as firewalls, IDS and SIM products
Experience with pattern or statistical analysis and data warehousing/mining techniques
Must have TS/SCI clearance.
||55 Hawthorne Street |
San Francisco, CA 94105
THIS JOB HAS EXPIRED