Senior Financial Analyst AuthorHouse
At Author Solutions, we provide the technology and services that make publishing easy, affordable, and available to anyone, anyway, anywhere, anytime. This mission provides as the foundation for you to meet expectations of customers both external and internal. A professional presentation is imperative and the expectation is that you will perform your job with enthusiasm, attention to detail, care and reliability.
The Senior Financial Analyst provides analysis and presentation of financial data used to develop unit and/or brand performance intelligence. Will gather and analyze market research information to provide relevant information for identifying new business opportunities, positioning new offerings and life cycle management for current products. Also mines databases and develops reports on selected competitive issues and other topics as directed by the Manager and Senior Leadership team. Administers customer and order data bases and creates queries. Monitors variances, researches causes and, and reports with appropriate insight. Ensures accurate and timely analysis of company spend, cost savings project management, and royalties project management by researching and analyzing accounts, creating processes, and providing information Manager and Senior Leadership Team.
Primary Responsibilities: % of Time Spent
Gathers relevant information to measure effectiveness of marketing promotions 50%
and products and predicts future market conditions and potential
Administers database information and develops effective queries to mine data
Administers order databases and information and analyzes customer behavior
Identifies the best source of data along with the appropriate collection tool 10%
Analyzes high availability market research to help identify business issues and opportunities 10%
Provides written reports to Product Managers for use in new product development and planning 20%
Develops specialized reports as assigned by Controller
Works with ISS to develop database queries for regular reporting of key measures
Works closely with members of the marketing team and Information Systems and Services
Frequent contact with outside vendors
Offers advanced solutions based on collected, summarized and analyzed data
Will offer solutions to continually improve business processes and practices
Develops competitive reports on current market conditions
With input from product manager and market development director, develops appropriate queries to conduct database research and generate competitive information and market reports
Demonstrates self-reliance by meeting/exceeding workflow needs.
Follows established processes as outlined by Manager.
Participates in process review and improvement with Manager.
Complete assigned duties based on daily business needs and individual skill set.
Consistently produces a high volume of quality work.
Is capable and adapts as needed to work under pressure and meet tight deadlines.
Complete quality assurance checks for initial designs, revisions, and final author approvals.
Complete revisions accurately based on daily business needs and individual skill set.
Always takes a courteous, helpful approach and is solution oriented.
Demonstrates outstanding customer service skills.
Works efficiently and respectfully with all customers both external and internal
Communicates effectively, is thoughtful, articulate, clear and concise.
Is timely with all customers both external and internal and is available when needed.
Is prompt and accurate with information/guidance when answering questions.
Ensures a spirit of excellence, teamwork, collaboration and cooperation.
Volunteers to assist others to meet the workflow needs.
Complies with Author Solutions employee manual, guidelines, policies and procedures.
Respects and protects confidential information.
Demonstrates a positive, professional approach to work effectively with customers, vendors, and staff.
Demonstrates the ability to exercises good judgment.
Contributes to a positive, productive work environment.
Attends required and other pertinent in-services, meetings, and takes advantage of internal educational opportunities.
Maintains excellence in attendance and punctuality.
Positive communication skills; correct grammar, clear speech, provides prompt, professional responses.
Is self motivated, takes responsibility, and resolves situations.
Answers incoming call and forwards to appropriate area.
Computer / system knowledge, proficient keyboard, skill and accuracy.
Demonstrates experience with a variety of office machines.
Ability to multi-task.
All other duties as assigned.
Builds and maintains customer satisfaction
Recognizes and anticipates customer needs
Seeks ways to improve service
Adapts to changing business needs and work responsibilities
Anticipates, plans, and is positive through change
Adjusts and provides alternate plans when necessary
Takes personal responsibility for their quality of work
Meets works schedules and deadlines
Achieves results with little oversight
Organizes and expresses information clearly orally and in writing
Listens effectively and responds appropriately
Identifies and utilizes effective communication methods
Demonstrates positive and respectful behavior
Adheres to codes of conduct and ethical principals
Demonstrates honesty and integrity
Assets/Funds/Information (amount managed/custody of confidential data):
Distribution of e-mail, mail, and faxes
Access to other e-mail inboxes for general inquiries
Handle checks and cash when necessary
Decisions and Actions (complexity/latitude/timeliness/impact):
Prioritizes tasks and primary duties and within scope of position
Primary duties should be completed daily
Supervision and Guidance of Personnel:
Financial Analyst and Accounting Staff as deemed necessary
Indirect Reports/Functional Guidance provided (employees/work groups):
Interaction with the executive and leadership team
Daily interaction with employees and managers
Frequent interaction with Authors
May have communication with others in the Marketing department and Customer Service department
High school diploma required. Community College or University degree preferred
Must have at least two years? experience.
Superior oral and written communication skills
Will handle multiple projects and tasks
Will work independently on projects as directed by manager or senior management
Continuous improvement in current business practice and process
Superior knowledge of MS Word, Excel, PowerPoint, Outlook e-mail, Internet use, and typing skills at 50 WPM
Pragmatically orientation with an organized and systematic approach to work
Strong analytical and statistical skills
Strong database creation, management, and query skills
Ability to perform multivariate analysis
Familiar with marketing research standard concepts, practices, and procedures
Sufficient manual and digital dexterity to work with a computer keyboard , mouse and monitor, phone pad
May need to lift mail bins and or boxes weighing about 20-30 pounds and carry down stairs.
(Hazards, Travel, Hours)
8:00 a.m. - 5:00 p.m. core schedule with frequent flexibility for start and ending times. Additional hours and/or overtime depending on position and needs of the business may be required. Travel if required according to business need.
||1663 Liberty Drive |
Bloomington, IN 47403