Senior Financial Consultant Reval
About the Position
The primary responsibility is ownership and accountability for the delivery of product implementations in North America. Additionally, administers and insures compliance with all company standards, policies and procedures. Reports to Director of Professional Services ? North America and Consulting Managers.
Responsibilities:
Project Management
Responsible for building an generating all project plans for implementations
Leads the weekly status calls, reports, updates the projects plans, and issue lists are in order to communicate to client
First point of contact for Reval implementation consultants when they have client questions that require further subject matter expertise.
Coordinate with Reval functional teams (Prod Mgt, Dev, CS, Sales, and Prod Support) to manage client issues in a timely and effective manner.
Monitor at the project level; budget, schedule, resource allocation, scope, and Client Satisfaction.
Work with other Consulting Managers to coordinate resource planning for current and upcoming implementations.
Review and ensure Client Summary status sheet and issue log is updated weekly by consultants and project managers of those projects that SFC is accountable.
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Customer Satisfaction
Champion and encourage the promotion and delivery of practices which drive up Customer Satisfaction through all aspect of the business.
Subject Matter Expertise
Will have a solid background, understanding, and application of Treasury Risk Management --focusing on Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces.
Has in-depth knowledge of Reval?s product offerings.
Knowledge of Corporate Treasury needs and requirements and how they are best met with Reval products or technology
Skilled at asking key questions that helps clients to discover their needs, building trust by communicating effectively with clients about status and issues, developing and presenting convincing recommendations that address key client objectives, setting appropriate expectations with client and managing them throughout the project life cycle
Required Experience:
Baccalaureate or Graduate degrees in Business, Finance or Computer Science or relevant work experience
Approximately 7+ years? experience with financial products in a sales, support, development, or consulting environment
Previous project/customer management experience
Strong customer support skills with demonstrated ability effectively dealing with escalated customer concerns.
Past experience of dealing with Accounting bodies and firms
Experience of global accounting support concepts including cash and intercompany accounting would be advantageous
Proven experience of delivering presentations and proven documentation skills in defining business processes and solutions around accounting policy
A proven track record in project work
Thorough understanding of treasury functions within a corporate treasury.
Experience of implementing treasury systems with the experience of software being a distinct advantage.
Other Requirement(s):
40% Travel required
Compensation
Reval offers competitive compensation and benefits programs.
| Location: |
100 Broadway
22nd Floor
New York, NY 10005
United States
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