Senior IAM Architect Identropy, Inc.
The IAM Architect is responsible for designing, developing, and managing the technical vision and implementation of Identropy client IAM projects and programs. This includes IAM processes and performance against a technical plan. The IAM Architect will also seek opportunities to identify and mentor less experienced members of the Identropy architect team. In addition, IAM Architects will be accountable for identifying efficiency-generating opportunities such as new IAM architecture models and IAM solutions while leveraging client success.
Responsible for leading and creating Identity & Access Management (IAM) technical architectures for Identropy clients.
Responsible for ensuring appropriate collection and analysis of technical requirements based on critical client IAM use cases and expectations.
Responsible for generating client delivery documentation such as technical requirement catalogs, Visio diagrams, and technical strategy presentations.
Responsible for the development and implementation of the technical IAM organization-wide strategies based on the Identropy Plan, Build, Run model.
Responsible for analyzing results of client Advisory engagements for identifying critical technical components and strategies required for successful implementation of IAM roadmaps.
Ensures prioritization of technical efforts and Consultant staff toward development and delivery of critical client outcomes.
Ensures technical strategy alignment of standard client SDLC (System Development Life Cycles) to Identropy project execution frameworks.
Works closely with project service and or engagement manager to identify key IAM technical requirements, prioritize requirements, catalog requirements, and assign them to project use cases and sprints.
Identifies, qualifies and assesses new and existing client relationships and opportunities.
Conducts in depth technical IAM research, needs assessments and performance analysis to support and design technical IAM strategies for client?s ?Do Now?, ?Do Next?, and ?Do Later? client objectives.
Identifies client?s technical stakeholders, and provides effective training and mentoring to maximize leadership and consulting effectiveness, client learning and overall project team productivity.
Capable of performing the IAM Architect or IAM Engineer role on client engagements.
Training and Mentoring
Discover and proactively learn what IAM products and product features are currently demanded or will be demanded by clients and communicate to Identropy Practice Managers.
Identify training and mentoring opportunities for Jr. IAM Architects.
Assist Practice Managers in developing internal training materials based on project execution and product experience.
Stay current on vendor training opportunities and communicate training requirements to Practice and Engagement Managers.
Facilitate knowledge sharing amongst less experienced practice members, including setting precedence as a role model for knowledge sharing (?practice what you preach?).
Assist Practice Managers to ensure less experienced members of the practice are current on training and IAM product skillsets.
Productivity & Throughput
Oversee architecture and technical quality control for projects within the practice.
Assist Service and or Engagement Manager in staying on time and on scope with technical work tasks.
Perform as architect/engineer on projects within the practice when necessary to boost project productivity and versatility.
Ensures client billable time is logged into time and expense system every other weekday. Expenses should be logged on a weekly basis.
6 + years in the Identity & Access Management industry
2 + years experience in leading large strategic projects and programs in a technical capacity
Bachelor?s Degree and/?or qualification in an IT related discipline or equivalent technical and business experience
Service Delivery management experience with a strong track record on client satisfaction
Demonstrated experience managing customer relationships and technical leadership
Excellent customer service, problem solving and conflict resolution skills
Proven team player with outstanding interpersonal and communication (written and oral) skills.
Exceptional analytical and process development skills
Ability to motivate others to perform above normal expectations.
Ability to manage multiple issues at one time with exceptional follow through
Experience working remotely and leading virtual projects
Capability to build strong relationships with customer/partners
Ability to participate in multiple, simultaneous projects and work streams
Core Value Responsibilities
Responsible for driving and fostering an environment of client amazement and delivery of excellence.
Responsible for driving a minimum of two client or Identropy based innovation outcomes (i.e. New Architecture Models or Methodologies), which impact service or operational delivery to clients and promotes increases in Quality of Service.
Responsible for constantly driving an environment, which fosters integrity with client and Identropy team members.
Responsible for setting expectations for integrity amongst Identropy team members and clients for driving project requirements and execution while delivering expected team outcomes.
Responsible for providing quality customer service while improving Throughput and efficiency for any given project. Quality involves providing world-class service delivery by implementing and tracking customer key technical requirements for a successful project, Key Performance Indicators such as customer satisfaction, and client value tracking amongst others.
Responsible for assisting the Practice Managers in communicating the Identropy Quality of Service vision to Identropy colleagues and clients for the purpose of aligning tasks to overall customer expectations and requirements.
Accountable for setting a positive momentum and drive service delivery and execution for client projects. Accountable for clearly identifying and communicating the technical delivery requirements, quality expectations, and be the voice of the customer with the other members of the project team.
Responsible for driving and ensuring productivity with least amount of supervision.
Responsible for managing work tasks and time and raising concerns regarding level of supervision to functional manager.
IAM Architects are responsible for driving an atmosphere of partnership with Identropy team members and client stakeholders.
IAM Architects are accountable for leading by example and communicating with other members that errors are ?ok?. Errors happen during project execution. The key here is to help other team members in resolving errors with grace and humility
Responsible for sharing at least 4 areas of knowledge or expertise with members of the practice.
Responsible for taking active coaching or mentoring roles within the organization.
IAM Architects will be an example for the Identropy team. It is of critical importance that IAM Architects set the attitude and pace for day-to-day execution of Identropy and client projects. Friendliness and partnership with other team members is a core and key requirement as a member of the Identropy team.
IAM Architects will be accountable for fostering an environment of transparency when dealing with Identropy and client projects.
IAM Architects will be accountable for clearly communicating and articulating technical requirements or deficiencies, including critical impact to project execution based on current client requirements.
IAM Architects will be accountable for clearly communicating all technical requirement conflicts that will impact project execution and on time delivery of client deliverables.
Candidates meeting some of these criteria, but with a significant interest and aptitude to learn these skills will also be considered.
The compensation and benefits will be both comprehensive and competitive.
Join our team today! Submit your resume and cover letter in confidence to email@example.com.
Identropy is an Equal Opportunity Employer.
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