Senior Information Developer Alert Logic
THIS JOB HAS EXPIRED The Senior Information Developer for Partner Success at Alert Logic is responsible for conscientiously collecting, verifying, authoring, templatizing, delivering, and maintaining partner-based, technical information, including engagements, configuration specifications, statements of work, signoffs, migration guides, questionnaires, embedded user assistance (UA), test plans, and installation guides in support of the productization of a growing suite of cloud-based security applications and services. This position is within the Partner Success Office, which falls under Product Development executive management.
Perform lead writer and / or project lead responsibilities on partner-specific technical documentation products
Collaborate with and incorporate input from developers, product managers, project managers, QA and other key stakeholders across the organization to facilitate technical consistency and accuracy of deliverables
Schedule and conduct reviews of assigned deliverables
Design, develop, and maintain Flare-generated, XML-based partner collateral. Maintain intra-file hyperlinks and graphics.
Write, review, edit, and deliver accurate and concise technical information in accordance with information management strategy and the requirements of organizational business objectives
Apply deep subject matter knowledge to complex business issues, working as an SME on cross-functional initiatives
Stay abreast and have an active interest in emerging trends in technical communication
Bachelor?s degree from accredited college or university in Technical Writing, English, Education, Communications, Computer Science, or related field.
Exhibited technical knowledge and 4 - 6 years of information development experience, preferably for a commercially-focused SaaS company
Exceptional written and verbal communication skills
Highly motivated self starter who takes the initiative to work independently and creatively with minimal supervision
Analytical thinker with demonstrated knack for identifying, scrutinizing, improving, and effectively communicating complicated processes
Excellent computer skills in word processing and help authoring packages, such as Word, Power Point, Flare, and Robohelp
Experience with MadCap Flare, software, Internet security, and compliance a plus
Familiarity with web-based document repositories that allow multiple people to contribute content to a central repository such as SharePoint, wikis, or Salesforce.com
||Houston, TX |
THIS JOB HAS EXPIRED
Alert Logic's on-demand solutions provide the easiest way to secure networks and comply with policies and regulations by enabling our customers to detect threats, eliminate vulnerabilities, and manage log data.Investors: Access Venture Partners
, DFJ Mercury
, Hunt Ventures/Hunt BioVentures
, OCA Ventures
, Updata Partners All Jobs: at Alert Logic
Houston, TX 77056
|Company Profile:||Alert Logic is the industry's leading provider of on-demand IT compliance and security solutions. Our solutions provide mid-sized organizations with the easiest way to secure networks and comply with policies and regulations.
Our on-demand platform utilizes software-as-a-service to deliver the benefits of rapid deployment, zero maintenance, and no upfront capital costs. As a result, Alert Logic customers benefit from easy and affordable network security and compliance.
Headquartered in Houston, Texas, Alert Logic is changing the way IT compliance and security solutions are designed, delivered, and utilized. |
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