Senior Manager, Customer Analytics Zillow
We are looking for someone who has a passion for actionable analytics to drive our Premier Agent acquisition and retention strategy with a focus on enhancing customer value proposition thereby maximizing profitability. If you love solving business problems through smart analytics, and winning in process, this is the role for you!
What?s in for you?
Ability to make an immediate impact:
- Zillow is a data-hungry company and we make almost all decisions using data. You?ll have an opportunity to make a real impact on the business.
- Premier Agent business is the largest revenue for Zillow, and growing fast. In this role you will have a chance to help Zillow redefine an industry once again!
High visibility: We are a very flat organization, a high growth company preserving an entrepreneurial culture in our DNA?.and data wins!
Fun: Growth is fun! Winning is fun!
What you will do?
Identify key drivers of customer life time value and revenue
Build predictive models to drive customer retention and acquisition
Maximizing ROI on marketing spend
Tackle complex business problems by converting raw data into meaningful and actionable business ideas
Drive those ideas to execution while interacting with business leadership
What it takes?
All-around talent, you can think through a complex business problem and solve it
Proficiency in advanced quantitative/statistical modeling, optimization techniques, etc.
Leadership and communication abilities to drive ideas across an organization
5+ years related experience
Quantitative related degree (e.g. engineering, finance, statistics), preferably combined w/an MBA
||Seattle, WA |