Senior Marketing Data Analyst TripIt
THIS JOB HAS EXPIRED Job ID #: 6228 Location: US-CA-San Francisco
Functional Area: Marketing Department: TripIt-Product
Position Type: US Full Time Education Required: Degree Preferred
Experience Required: 5 - 7 Years Relocation Provided: No
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TripIt, the leading mobile trip management service from Concur, Inc.
TripIt turns all your flight, hotel and rental car confirmation emails into an awesome itinerary just by hitting forward. Then your master itinerary can be accessed from anywhere ? on your laptop sitting on the couch or in your hand running through the airport. And that?s just the start ? we can help you share plans with friends, find you a refund, watch your point balances, and alert you when your flights change. And now, we?re proud to be a part of Concur (NASDAQ: CNQR) ? a leader in travel & expense management.
TripIt's web and mobile service is praised by travelers and industry notables, including TechCrunch, the New York Times, the Wall Street Journal and by thousands of bloggers worldwide. We?ve been called ?absolutely awesome?, ?addictive? and ?a seriously powerful travel tool.? Our application has received wedding proposals from excited users, and some of them may not have been kidding. Just search Google or Twitter for TripIt and see for yourself. We?re located in spacious new offices in the sunny Mission District in San Francisco, close to BART and several MUNI lines.
Join the Customer Insights & Analytics team and help TripIt's more than 5 million users across the globe easily organize and share their travel plans. The Data Analyst is responsible for analyzing, interpreting, and reporting on TripIt, TripIt Pro and TripIt for Business user data. As an analytics expert, you dig into the numbers to reveal the underlying story, providing insights to help the product, marketing, ad sales, business development, and executive teams make better, more informed product and business decisions. Reports to Director, Consumer Insights and Analytics.
Gather relevant data, conduct business analysis, and make recommendations
Manage and maintain daily, weekly, and monthly reports and dashboards critical to day-to-day TripIt operations; provide insights as appropriate
Perform periodic data analysis of key business drivers, including lifetime value, ad impressions forecast, customer segmentation, marketing campaign effectiveness, etc.
Conduct data mining and data modeling (e.g., to improve forecasting, to inform intelligent customer segmentation, to discover interesting correlations that could be used for PR or to inform new product development)
Evaluate marketing & PR campaign effectiveness on a periodic and timely basis
Execute ad-hoc queries for product, marketing, ad sales, business development, and executive teams (e.g., audience queries, custom email list pulls)
Create and deliver effective presentations of findings and recommendations to executives and other internal stakeholders
Maintain, monitor and improve data collection processes; provide recommendations for enriched reporting
Education, Experience & Training required:
Undergrad degree in Mathematics, Statistics, Economics, Engineering or related field.
5+ years of analytics experience and 3+ years of related database experience (SQL), preferably at a fast-growing online consumer technology services company
Ability to pass a background check
Experience analyzing data with strong statistical, modeling, and forecasting skills
Proficient in SQL
Extensive knowledge of Excel
Comfortable with the command line, or a willingness to learn
Experience in creating professional reports, including charts and graphs, that ?tell a story?
Strong written and oral communications skills
Ability to communicate complex data analysis in a simple way
Good listener, able to ask probing questions to understand underlying intent
Excellent problem-solving skills
Ability to prioritize multiple projects, both short-term and long-term
Demonstrated eagerness to constantly evolve skills/knowledge base and stay abreast of technology trends
Exhibit high degree of initiative with demonstrated troubleshooting, follow-through, and critical-thinking skills
Able to work independently and as a team player
Experience with a scripting language (Python, PHP, Ruby)
Statistics and/or data mining knowledge, and experience with a statistical tool (SAS, R, SPSS, Matlab)
Basic MySQL database admin skills (CREATE TABLE, INSERT, EXPLAIN, etc.)
Knowledge of SQL query optimization
Knowledge of database warehouse concepts and ETL
Experience with business intelligence tools (Cognos, Microstrategy, Pentaho, etc.)
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?Leadership through innovation in everything we do?. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ?Personal and corporate integrity? are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.
||444 De Haro Street |
San Francisco, CA 94107
THIS JOB HAS EXPIRED