Senior Product Manager Silverlink Communications
THIS JOB HAS EXPIRED The Senior Product Manager will be responsible for driving the vision, design and roll out of new product features for
our new EngageME product suite and/or other future technology initiatives. EngageME is a repository and tools
to enable an improved Member Experience. Our solution maintains a profile for each member, storing not only their
contact information, but also communications history and preferences. Our customers use this information to
determine the most effective way to communicate with their members, while managing costs.
A successful candidate is a self-starter who can work effectively across the organization to design and launch
products that solve customer problems.
? Gather feedback from internal and external customers, and use to define the market strategy, business case,
and product roadmap
? Conduct a competitive assessment of other solutions available in the market
? Define and prioritize product requirements based upon customer use cases
? Partner with the Engineering team and a cross-functional group to optimize product releases
? Partner with the Marketing team to define product positioning, prepare product launch plans and create sales
? Collaborate cross-functionally with sales, alliances, corporate marketing, product development, and service
delivery teams in the product development lifecycle.
? 7-10 years hands-on relevant work experience.
? Experience in market assessment, gathering customer requirements, and competitive benchmarking
? Experience managing SaaS products, particularly those that perform data analytics functions
? Extensive experience in Software Development Life Cycle (SDLC) processes including Agile
? Ability to engage in technical discussion with Engineers and then at a business level with senior stakeholders
? Excellent written and presentation skills, including proficiency with Word, Excel, and PowerPoint.
Additional Experience Considered a Plus:
? Small fast-growth company experience and/or experience launching a new product a plus.
? Has used JIRA has issue tracking and product management tool
This is an exceptional opportunity to work with cutting edge, niche technology in a dynamic, fast-paced
Located in Burlington, MA, Silverlink Communications provides services and technology that enable healthcare
companies to affordably and effectively interact with patients and members in their homes. Using Silverlink
communication platform to proactively interact with patients and members, healthcare companies are earning
customer loyalty and trust. Silverlink Communications offers excellent salaries, medical, dental, 401K and more in a
dynamic, high paced environment. Please visit our web site at www.silverlink.com.
||One Burlington Business Center |
67 South Bedford Road; Suite 300E
Burlington, MA 01803
THIS JOB HAS EXPIRED