Senior Product Manager Skytap
The agile communicator
Are you a highly technical and results-oriented product manager who instinctively builds products that delight customers and accelerate business success? If you are passionate about building easy-to-use, innovative cloud computing products with a world-class startup team, this is the job for you. Experience with product management for products that target developers doing agile development, continuous integration, or release management will put you at the top of our consideration list.
In this role, you will work closely with the Skytap engineering team defining new capabilities; with the product marketing team to translate these capabilities into meaningful customer benefits; and with the Skytap sales team working with customers directly to understand their requirements and communicate innovations and product roadmap. This position serves as a key thought leader on the product management team and reports to the VP of Products.
Your World at Skytap
The senior product manager is responsible for having a deep understanding of customer use cases and requirements. If you have a skill for prioritizing and defining compelling, differentiated features that help our customers succeed, we?d like to talk to you. Here?s a bit more color so you can decide?this role will:
Develop a deep working knowledge of the Skytap product, including all new product releases.
Champion Skytap users and their experience with our web-based cloud computing service.
Gather direct customer feedback by studying customer support incidents, administering user surveys, organizing user groups, hosting focus groups, and visiting customers to study product interaction in their natural environment.
Build strong relationships and credibility with Skytap Cloud solutions architects and the marketing team as a technical product expert.
Measure and analyze customer and feature usage, and identify opportunities to innovate and improve customer experience.
Participate in defining Skytap strategy and our product roadmap.
Contribute to the overall success of Skytap as a senior leader on the product management team.
More About You
You are a product owner with deep technical skills, great instincts, and a passion for delivering easy-to-use products that exceed customer expectations. You thrive in an environment where you wear many hats, do what it takes, work hard and smart, adapt, innovate, and deliver. We also envision this person will possess these enviable traits:
Ownership. You feel a strong personal sense of product ownership, are self motivated, and you sweat the details.
Passion. You are passionate about customer success and winning as a business?you will be an enthusiastic technical champion of Skytap when working with both employees and customers.
Technical depth. You are a technically deep, fast learner who is driven to learn new things.
A delivery-oriented work ethic. You deliver results doing what it takes to get things done, on time.
Proven success. You have a proven track record of success working closely with engineering, sales engineers, and customers on highly technical products.
Flexibility and agility. You are able to thrive in a fast-paced environment and deal with ambiguity.
Communication. You can demonstrate strong presentation, written communication, and speaking skills.
As far as education and background, we?re looking for:
4+ years of product management experience delivering products for developer audiences.
2+ years of product management experience with software as a service delivery models.
A bachelor?s degree in computer science (or equivalent technical experience) is required.
Excellent understanding of some cloud computing technologies, or related areas such as virtualization, networking, or large scale distributed systems.
Experience with Agile development, release management, or continuous integration products a strong plus.
Why People Love it Here
We?re located in the historic Dexter Horton building on the edge of Pioneer Square in downtown Seattle?oh, the views.
The oldest coffee shop in Seattle is on our ground floor. Great beans. Their selection of teas is also stellar?we approve.
Transportation: We?re sort of at the transport mecca: buses, ferries, and trains all lead here.
Equipment: Mac? PC? Huge screen? Vertical screen? Let us know what you need to do your best work.
Snacks: Our office has two kitchens, stocked with free bagels, fruit, granola treats, and other unmentionable sweets.
Beverages: We?re fully stocked with free beverages?coffee, tea, soda, and Dylan?s famous Arnie Palmer fixins.
Fab Food Friday: Each Friday we order in a delicious lunch from one of our local cafes or restaurants. Gratis!
Air Hockey Tournaments: Sometimes we need to shake it out with a little amateur sport on site.
The Lounge: When you?re in the throes of managing a cloud computing product, you may not want to be sitting up straight at your desk. When you?re bored with the conventional, kick back and strategize in recline mode.
But on to the grown-up stuff:
Our compensation is competitive?don?t let the startup moniker fool you?and includes health/dental/vision, 401k and stock options.
Flexible work hours. We find that the best solutions are discovered in some of the most unconventional situations.
And here?s an added bonus: Skytap is really more at the emerging company stage, so you?re side-stepping the risk associated with a true bootstrap startup. But we?ll never let go of the energy, inspiration, and dedication from our startup days?that culture is here to stay.
||Seattle, WA |