Senior Product Manager (User Growth) TripIt
THIS JOB HAS EXPIRED Position Description
2011 Webby Award winner TripIt, the leading mobile trip management service from Concur, (Nasdaq: CNQR), helps people organize and share their travel plans no matter where they book. Travelers simply forward their travel confirmation emails from over 3,000 sites to email@example.com. TripIt automatically creates a master itinerary that combines all their travel plans plus maps, directions and more. With TripIt, it?s easy to share and collaborate on trips with friends and colleagues using social networks or TripIt Groups. TripIt itineraries can be accessed online, via mobile device using its popular iPhone, Android, and BlackBerry apps, or m.tripit.com. TripIt is an open itinerary platform that works with a growing eco-system of travel and mobile partners. TripIt Pro premium service for frequent travelers automatically monitors travel itineraries, providing mobile alerts, alternate flight options, frequent traveler point tracking, flight refund tracking and notification, and automated trip sharing. For more, please visit at www.tripit.com and follow TripIt on twitter at: www.twitter.com/tripit.
TripIt is a business unit of Concur, the leading provider of integrated travel and expense management solutions for companies of all sizes. Concur?s easy-to-use web-based and mobile solutions help companies and their employees control costs and save time. Learn more at www.concur.com.
TripIt drags traveling kicking and screaming into the 21st century. TripIt turns all your flight, hotel and rental car confirmation emails just by hitting forward. Then your master itinerary can be accessed from anywhere ? your computer, laptop or phone. And that?s just the start ? we can help you share plans with friends, find you a refund, watch your point balances, and alert you when your flights change. And now, we?re proud to be a part of Concur (NASDAQ: CNQR) ? a leader in travel & expense management.
Reporting to the Director of Product, This Sr. Product Manager will be responsible for user growth and shaping the next generation of TripIt?s social and viral features.
Good people. We?re small, collaborative. We hire only the best, and we treat our folks well.
Magical travel. Organizing travel should be easy, and it should involve elves.-
Customer delight. We take pride and ownership in customer satisfaction--, and you do too.
Speed & innovation. We created something original. Let?s keep shaking it up.
Vibrant surroundings. We?re in San Francisco?s Mission District, with BBQ?s in our courtyard.
Key job requirements:
Prioritization. Lots of good opportunities. Size them up. Make tough choices. Drive the roadmap.
Market research. Know your customer. Have a bead on the competition.
Alignment. Share, engage with marketing, engineering, support, and others across the company. Might require travel to get there (0-25%).
Leadership. Work with cross-functional teams. Champion the project and truly own it.
Forecast & monitor. Develop goal metrics and a plan to get there. And watch like a hawk.
Skills and experience you?ll need:
You?ve done it before. Consumer-driven web/mobile product management experience of 7+ years.
You?ve got analytic chops. Experience in financial modeling, budgeting, opportunity assessments, and performance monitoring.
You can roll up your sleeves. Detailed use cases? You?ve written those, and can write more, if need be.
You work well with others. Cross-functional leadership, communication, collaboration. Check.
You know enough to be dangerous. Not scared by words like asynchronous or graph database.
You can pass a background check. We keep it clean.
Travel experience? Great, bring it. FYI, we?ve also got a pretty cool vacation program.
Freemium experience? We ? recurring revenue, high NPS, and a good viral coefficient.
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?Leadership through innovation in everything we do?. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ?Personal and corporate integrity? are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.
||444 De Haro Street |
San Francisco, CA 94107
THIS JOB HAS EXPIRED