Austin Categories:
Senior Program Manager, Retail Products Bazaarvoice
THIS JOB HAS EXPIRED
About Bazaarvoice:Bazaarvoice, a leading social software company, helps clients bring the voice of the customer to the center of business strategy. With nearly 2,000 clients globally, including over half of the Internet Retailer 500 list of the world?s largest retailers, over 20 percent of the Fortune 500, and over one-third of the Fortune 100 brands, Bazaarvoice helps clients like Best Buy, Costco, Dell, Macy's, P&G, Panasonic, QVC, Travelocity, and USAA to create social outlets on their brand websites and Facebook pages where customers can engage in conversations. These conversations can be syndicated across Bazaarvoice?s global network of client websites and mobile devices, making the user-generated content that digital consumers trust accessible at multiple points of purchase. Through Bazaarvoice, brands can also connect directly with consumers on retail sites to answer questions and respond to reviews written about their products. The Bazaarvoice technology platform allows clients to leverage social data derived from online word of mouth to increase sales, acquire new customers, improve marketing effectiveness, enhance consumer engagement across channels, increase success of new product launches, improve existing products and services, effectively scale customer support, and decrease product returns. Headquartered
in Austin, Texas, Bazaarvoice has offices in Amsterdam, London, Munich, New York, Paris, San Francisco, Stockholm, and Sydney. For more information, visit www.bazaarvoice.com, read the blog at www.bazaarvoice.com/blog, and follow on Twitter at www.twitter.com/bazaarvoice. Bazaarvoice, 2012.
Who We Want:
Bazaarvoice Product Operations is seeking an experienced Sr. Program Manager, Retail Products who will be responsible for the coordinated execution of product development and releases for the Retail products team.
Key Responsibilities:
Own Bazaarvoice retail product releases and release process -- work across Product Management, Product Marketing, and Engineering to coordinate and execute product releases in accordance with product lifecycle processes
Manage complex dependencies across multiple, parallel product development teams, and identify areas of delivery risk, and remove obstacles to on-time, high-quality product delivery
Establish regular interactions with internal stakeholder teams (Account Management, Sales, Implementation, Support, Finance, Legal, etc) to ensure that these stakeholder needs are accounted for and incorporated into product release plans
Develop, maintain, and execute communications plans for the Retail product line
Execute post-release support / transition processes to ensure that product launches are successful and that products are set up to achieve adoption goals
Provide consistent visibility to product delivery health in the form of regular status updates up, down, and across the organization
Provide consistent monitoring and visibility to product health to key product financial and functional performance metrics in the form of product scorecards
Collaborate with peer Program Managers to ensure that product lifecycle processes are being followed, and that product initiatives move quickly through lifecycle stages while meeting defined exit criteria and stakeholder acceptance
Participate in other strategic initiatives and process improvements in partnership with the Director of Product Operations, and the Director of Product Management, Retail
Skills and Experience Necessary for the Role:
Minimum of 5-7 years? experience in program management, in a product software or technology consulting environment
Demonstrated ability to lead by influence, and work effectively in a cross-functional,
matrixed management environment
Experience working in an Agile delivery organization and familiarity with Agile
principles/practices
Experience working in a SaaS product environment is desired
Experience with configuring and using MS Sharepoint and Atlassian JIRA, or similar
collaboration and work/workflow management tools
Excellent analytical and problem solving skills
Excellent communication skills, active listening, writing skills.
Ability to quickly establish credibility and rapport with technical team members
Ability to drive clarity of purpose and goals for product development and release planning
Excellent organizational skills including ability to prioritize tasks efficiently with
high level of attention to detail
Ability to work under tight deadlines while coordinating several projects at a time and
responding to changing business and technical conditions
Courageous and assertive, shows determination to remove impediments to success, at all levels of the organization
| Location: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
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THIS JOB HAS EXPIRED
Bazaarvoice
Bazaarvoice, one of Austin's leading, venture-backed Web startups that serves domestic and international Fortune 500 brands with word of mouth online technology and services. We have experienced explosive growth with featured articles in the New York Times, AdAge, Fortune Magazine, and we are the only Texas-based startup to make the Red Herring 100 North America and Global list.Investors: Austin Ventures, Battery Ventures, First Round Capital
All Jobs: at Bazaarvoice
| Web Site: | www.bazaarvoice.com |
|---|---|
| Headquarters: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
| Employees: | >100 |
| 2005 | |
| Industry: | Software |
| About Bazaarvoice Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences. Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We're looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce. |
