Senior Project Manager Bullhorn
THIS JOB HAS EXPIRED Job Description
Reporting to Practice Lead of Delivery Services, the Sr. Project Manager will lead the implementation of enterprise-class Staffing and Recruiting firms onto Bullhorn?s industry-leading and award-winning Software-as-a-Service platform. They will develop expertise in Bullhorn?s applications and implementation methodology and use it on all projects. They will work closely with the customer, Sales Executives, Solution Architects and Software Engineers, to understand customer requirements and provide expertise to define and develop appropriate solutions while managing expectations to delight our customers.
Client Relationship Management Across Implementation Lifecycle
Initiate contact and establish relationships with new clients in order to create the foundation for a seamless transition from point of sale throughout successful product and services implementation and support.
Partner with clients to identify key business objectives and aid clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, education plans.
Schedule and Resource Management
Discuss, define and coordinate implementation schedules.
Set expectations in terms of time required to accomplish technological and business objectives according to number of users, technical complexity of conversion, and defined business requirements
Ensure effective completion of project milestones by allocated resources on time and on budget.
Lead cross functional teams in the development and successful completion of key project milestones
Manage On-budget deployments as well as metrics aligned with departmental goals of Billable utilization, Profitability, and Customer satisfaction.
Clearly define and articulate project risk items to clients in a way that is understood and are either remedied or assumed.
Quality and Change Management
Configure systems according to functional specifications, including migration verification and reporting metrics, while managing to a defined scope of work and enacting change management, when applicable.
Provide necessary on-site training for clients once they are live; help to create the highest level of comfort and confidence in the Bullhorn system and ensure proper usage to maximize user efficiency.
Manage all activities around client implementation, including: facilitating scoping sessions, documenting functional specifications, leading project teams, managing customer expectations, and maintaining high customer satisfaction
Requirements Skills and Experience:
Bachelor?s Degree required.
Must have 6+ years of Project Management and/or Implementation Consulting experience.
Expert project management skills including project planning, risk mitigation, resource management, budget oversight
Must be able to communicate effectively with senior leadership within Staffing and Recruiting firms (C-Level).
Prior experience in the recruiting industry is desired, as is experience supporting/implementing a CRM product.
Must be able to communicate effectively, both verbally and in writing, with individuals at all organizational levels.
Must have demonstrated competence, confidence and professionalism to successfully inspire customer trust.
Must have the ability to multi-task, work with multiple clients at a time and efficiently manage their individual needs during different implementation stages.
Must have the ability to work in a fast paced, deadline driven environment.
Experience managing projects to deliver SaaS solutions and/or ERP solutions.
Strong technical background and experience delivering cloud-computing applications.
Project Management Profession (PMP) certification preferred.
||33-41 Farnsworth Street |
Boston, MA 02210
THIS JOB HAS EXPIRED