Senior Sales Engineer Proofpoint
We are looking for a self-starting, responsible, mature, highly motivated Sales Engineer for our Security product lines. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and presentational skills. This position requires little to no travel.
Conduct product demonstrations, primarily remotely via web conferencing, in conjunction with an assigned Sales Account Executive to present the technical value proposition
Engage with the customer as the technical lead and product expert throughout the pre-sales evaluation cycle to ensure success. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation.
Technical pre-sales product support for direct and channel sales teams
Occasionally support Proofpoint seminars and trade shows
Occasionally deliver training to customers and partners
Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation
Drive high levels of customer satisfaction
Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful.
Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects
4+ years industry experience in sales engineering or customer facing technical role
Technical background in enterprise messaging and security
UNIX/Linux system administration experience
A thorough understanding of Internet protocols and how they work, including HTTP, SMTP, RFC822
Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
Prior experience in selling software to Fortune 500 or other large companies
Must have a good understanding of the sales process and the roles and responsibilities of a sales engineer
Strong technical presentation and communication skills, both verbal and written
Excellent communication skills and phone manner
Ability to present and explain technology to people with less technical knowledge
Must be able to thrive in a fast paced, high stress start up environment
Ability to work independently, take ownership, ability to adapt quickly, positive attitude
BSCS or equivalent
Knowledge of Perl, SQL databases, Apache, HTTP and LDAP
Experience administering and deploying large scale messaging and LDAP directory infrastructure systems
Experience selling to network security engineers and/or messaging administrators
A background in Professional Services / Implementation Services
Proofpoint, Inc. helps the largest and most successful companies in the world protect and govern their most sensitive data. Founded in 2002 by the former CTO of Netscape and headquartered in Sunnyvale, CA, Proofpoint was funded by top Silicon Valley investors, including Benchmark Capital and Mohr Davidow Ventures before going public earlier this year.
Please note that Proofpoint does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
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