Senior Software Support Engineer Newgistics

Newgistics

Newgistics is a special place to work, and now is an especially exciting time to join us. At Newgistics, we take great pride in what we do for our customers, trust each other to do an outstanding job, and enjoy the camaraderie of our colleagues. And our company continues to experience rapid growth.
Investors: Austin Ventures
All Jobs: at Newgistics

Web Site:	www.newgistics.com
Headquarters:	2700 Via Fortuna Suite 300 Austin, TX 78746 United States
Employees:	>100
Year Founded:	1999
Industry:	Retailing / Distribution
Company Profile:	Parcel returns and e-commerce shipping pioneers. Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would help to create the modern postal-based returns process. However, after developing Newgistics SmartLabel technology, we collaborated with the U.S. Postal Service to establish its Parcel Return Service program-now used by shipping companies across the country. Trusted shipping solutions. After establishing ourselves as a parcel returns leader, we then applied the same quality-driven process and technological expertise to outbound delivery and freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter facilities. We also offer Canada delivery and return solutions for U.S. merchants with customers north of the border. And we are the trusted shipping partner to top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications. Expect more from your package shipping company. What sets Newgistics apart from ordinary shipping companies Our residential delivery and return solutions are specifically designed to provide: --Better consumer shopping experiences - by offering greater customer convenience and ensuring parcels arrive in peak condition --Greater customer retention and efficiency - with our Transit Triggers- shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications --Higher customer satisfaction and lower inbound call-center volume - with our 360 shipment visibility --Simplified shipping - by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently --Peace of mind and help whenever you need it - thanks to our intensive client support system Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40. It's all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.

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