Senior Solutions Consultant Zyme Solutions
The Solutions Consulting team ensures that Zyme?s solutions are deployed and utilized by customers in the highest impact manner. The right candidate will have worked in a hands-on mode in entrepreneurial growing software companies, be highly credible in front of mid and senior business and IT managers at large enterprise customers, and have a customer-facing bias.
Scope of Solutions Consulting at Zyme
Process improvement and value consulting
Engage with customers who are underutilizing the solution to raise value and impact
Diagnostic and short value consulting engagements
Evangelism of best practices in Channel Data Management
Advocacy for change management at customers and their global partners
Post-sales solutions deployment
Detailed mapping of requirements through on-site solution workshops
Configuration and design of the solution and specification of IT infrastructure
Customer program management and expectation management
Delivery and signoff
Seamless handoff to Customer Operations and Customer Advocacy teams
Strong linkages to the sales teams to have visibility to upcoming pipeline, and to solutions and product management with feedback for product roadmaps
Support sales and pre-sales function understanding and defining customer requirements through discovery
Demonstrating Zyme?s solutions through presentations, demos, proof of concepts, pilots
Domain Experience Requirements
The ideal candidate will have 4-6 years of experience in consulting and professional services with enterprise software companies, or with professional service firms deploying enterprise solutions. He or she will have a blend of functional and technical experience that encompasses many of the following:
Front-office business processes such sales force management, commissioning and incentives, channel partner management, marketing automation, CRM, demand forecasting
Intuitive understanding of the capability of different software vendors in this ecosystem, and experience mapping system and functional building blocks and data flows in support of these processes
Familiarity with enterprise data management problems and solutions including master data management, B2B data transmission formats, data cleansing and quality, data integration
Familiarity with data warehouses, data marts, business intelligence and predictive analytics solution spaces
Expertise in understanding and relating issues between technical IT staff and business users and the ability to articulate these concepts to technical and non-technical groups.
Excellent customer management and problem solving skills
Please send your resume to firstname.lastname@example.org with only "Senior Solutions Consultant" in the title of the email. Your resume should be sent as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.
Please note that we are accepting applications only from candidates based in the UK/USA.
Recruiters: Zyme Solutions is not accepting resumes from third-party agencies through the website at this time. Any unsolicited resumes that are sent to Zyme Solutions will become the property of Zyme Solutions.
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