Senior Systems Administrator Moodlerooms
Moodlerooms, Inc., a wholly owned subsidiary of Blackboard, Inc, is a high quality and fast-growing organization with great capabilities and even greater expectations. Moodlerooms is the winner of the ?Hottest Tech? company in Baltimore for 2011. We are looking for creative, energetic individuals with a positive attitude and great work ethic that can excel in a fast-paced environment.
Moodlerooms provides a SaaS hosted solution for Moodle, the world?s fastest growing, open source learning management system, delivering a superior educational & training platform to millions of users worldwide. The software enables Corporate, Governmental, and educational institutions (universities, colleges, K12 schools) to offer their courses online.
As a member of Technology Operations, the Sr. Systems Administrator responsibilities extend across the infrastructure and systems of a 24x7x365 production environment providing online classrooms in a SaaS model. The Systems Administrator accomplishes this by applying a diverse set of technical skills and experiences across a multitude of application and infrastructure technologies, and by maintaining excellent relationships with technology and business stakeholders.
The primary focus for this position is the collaborative ownership of a cloud-based learning management platform operating within a LAMP stack. Additional responsibilities will extend to maintaining metrics and processes associated with Service Management as outlined in the ITIL Version 3 framework.
Duties and Responsibilities
Research, design, develop and implement solutions for fault tolerance, performance, capacity, and configuration management for various technical operations. Will work in tightly focused teams to identify efficient, centralized solutions.
Provide subject matter expertise and leadership with respect to a moderate to large-scale MySQL implementation.
Identifies production stability concerns via break point and impact analysis. Designs, develops and implements remediation plans to address.
Designs, develops and implements documentation or tools to improve the capabilities of lower levels of Technical Support. Mentors Technical Support team.
Designs, develops, and implements documentation or tools appropriate for the maintenance of application platforms.
Interface with development teams to resolve Tier 3 ?in code? issues. On-call support for escalated off-hours issues.
Maintains a high degree of involvement with development and architecture teams regarding application needs or repercussions of infrastructure changes.
Work with Development counterparts from within and outside the SDLC to improve code and architecture.
Execution and maintenance of internal SLAs developed with business stakeholders.
Required Skills and Abilities
Linux operating systems dominance. Should be familiar with HA configurations, security and patch management and general -nix administration. Experience managing large server fleets highly desired.
Near mastery of the following:
Apache Web Server
Automated deployment genius using Chef or Puppet.
Strong scripting experience to produce solutions and perform troubleshooting?preferably in Ruby or Bash.
Strong grasp of Internet network concepts, protocols and associated services (TCP/IP, HTTP, DNS).
NAS administration a plus.
Strong understanding of application development. Ideal candidate will have programming experience, be capable of understanding and deconstructing program flow, and be conversant with developers on design and implementation options.
?Blow us away? analytical skills. Candidate will frequently be required to analyze and predict performance capabilities of a given application system. Requires a great degree of resourcefulness for uncovering disparate performance data points and correlating them.
Follows IT industry trends and developments in open source. Will keep an eye out for new ideas on process and product recommendations.
Strong communication (both verbal and written) and customer service skills. Ability to exchange information with technical and non-technical individuals in a clear and concise manner.
Ability to work harmoniously and effectively as part of a team.
Cool under pressure.
Education and/or Experience
Bachelor?s degree in Computer Science or related discipline AND
5+ years in a technical role involving applications operation and management, preferably in a 24-7-365 production environment.
Base salary is commensurate with experience. Other benefits include medical, dental, vision, FSA, holiday and vacation pay, direct deposit, and 401(k) savings plan.
Equal Employment Opportunity
Moodlerooms, Inc. is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizen status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
||Baltimore, MD |