Senior Systems Engineer Vesta
Location: Alpharetta, GA
Employment Type: Full Time
POSITION SUMMARY: This role has primary responsibility for IT storage systems (SAN and NAS) with an emphasis supporting VM (virtual machines), SQL databases, and backup and archive technologies. The Senior Systems Engineer works very closely with the IT Application Support team, DBA group, and the IT Architecture team.
Responsible for daily management of SAN and NAS storage in all defined Vesta environments including diverse geographical locations as well as multiple storage vendors.
Builds and maintains working relationships with vendors in regard to service and support of storage and backup systems.
Works closely with the DBA group in defining storage requirements, utilization reporting, and alerting to production issues.Provides feedback on areas of responsibility which will enhance the overall solutions for storage, backups, and systems maintenance and administration.
Builds and configures hardware and virtual machines which include server operating system installations, including Windows clustering.
Completes Service Desk tickets related to storage, backup, and server build requests.
Participates in on-call rotations for technical support as defined by on-call procedures.
Assists in recommending, developing, and testing new technologies and solutions.
Serves as a mentor and roll model for other more junior IT Infrastructure technicians.
Provides adequate documentation of procedures relating to job responsibilities.
Assumes day-to-day responsibility for troubleshooting, change management, security, and monitoring of all IT Infrastructure systems
KNOWLEDGE, SKILLS AND EXPERIENCE:
BA/BS in Computer Science of equivalent combination of education and experience.
Minimum of four (4) years? experience in technical support position in medium to large client/server environment.
Minimum of five (5) years as Systems Engineer/Administrator, and/or systems administration and infrastructure systems support.
Knowledge of iSCSI, Fibre Channel, SAN, RAID, and I/O storage subsystems.
Demonstrated experience with VMware ESX system management.
Basic understanding of networking technologies, including protocols, routing, QoS, NIC, and HBA.
Experience in patch management and web infrastructure design with the ability to use operating system level and architecture understanding for solutions and trouble shooting.
Demonstrated knowledge of technical and data architecture, data security principles and practices, and best practices and industry standards for software environment management, inventory control, change control and deployment.
Excellent technical knowledge of application and networking, including load balancing applications, and ensuring fault tolerance for applications.
Extremely detail oriented with superior troubleshooting, problem-solving documentation and record keeping skills.
Excellent verbal and written communication, interpersonal and customer service skills.
Must have demonstrated history of impeccable integrity, ethics and fair play.
Self-starter and a team player that will thrive in a fast paced environment.
High level of proficiency with MS Office tools.Strong organizational skills.
Must be able to work independently and display initiative, self-motivation and dedication necessary for timely and successful work completion.
||Alpharetta, GA |