Senior Systems Engineer Newgistics
This individual is responsible for designing, implementing, maintaining and improving the company's systems infrastructure to include support of development, quality assurance and production computing platforms. Individual will provide technical consultation, research and analysis of business requirements and system technologies in order to formulate and recommend technology plans, system architecture and strategy and assist in the implementation. This position is responsible for the development of hardware and software specifications, participates in the development of project plans, and has primary responsibility for meeting specified application and data availability performance standards. This includes, but is not limited to, all system infrastructure hardware and software, server management, security, storage and disaster recovery systems. Individual will provide innovative approaches to developing and supporting applications and will initiate and develop good practices, processes and procedures.
1.Design, implement and support a server and storage infrastructure that has high availability, is consistently measured and monitored, and minimizes administrative costs.
2.Develop server and storage solution requirements during scope definition and design phase of projects and effectively identify and communicte risks and assist with implementation.
3.Design and deploy enterprise monitoring and utility programs to monitor and report on system and application availability and performance against overall system service level criteria including reporting of capacity, utilization, trending and forecasting of systems.
4.Establish and maintain disaster recovery plan and system backup policies as part of team for the entire corporate infrastructure to ensure data integrity and disaster preparedness.
5.Design and deploy innovative platform support methodologies and tools.
6.Drive innovation into technology platform to increase data reliability & reduce support efforts.
7.Eliminate routine administration and monitoring tasks through automation.
8.Conducts research and analysis of new tools and technologies to improve existing solutions and to fulfill new system requirements.
9.Design computing platform hardware, software, operating systems and infrastructure standards to meet application availability and performance requirements.
10.Provide hardware and software support on installed systems to include the configuration, maintenance and update of these platforms to include consolidation & tuning as needed.
11.Promptly respond to platform, application and data process problems in local and remote locations on a 24x7 basis.
12.Help Systems Engineers and Software Engineers develop functional expertise with computing systems in use at Newgistics.
13.Create and maintain documentation of computing platforms and technologies.
14.Contribute to efforts by accomplishing assigned tasks. Provides regular status and project information to upper management including regular trends and statistics of the systems and overall health and metrics of the current infrastructure.
Supervisory Responsibilities: Y or N? (Describe)
1.Excellent technical and practical skills with proven expertise and experience in technologies used in Newgistics computing systems to include, but not limited to, planning, management and administration of the following:
Microsoft Windows Server, Virtualization /VMware, Server Clustering, MS Active Directory, Enterprise monitoring, Enterprise backup, EMC Storage, MS SQL Server, Intel-based server hardware, Network Protocols, DNS/DHCP, MS IIS, MS BizTalk, Active Batch, SolarWinds, MS Exchange, MS SharePoint Server, System Mgmt Tools, LanDesk, etc. Experience with Cisco UCS, EMC and Linux a plus.
1.Expert knowledge, skills and experience of servers, storage and networking technologies, operating systems,
2.Expert knowledge of Virtualization technologies.
3.Strong knowledge and experience with System Security and Disaster Recovery.
4."Superb" troubleshooting and analytical abilities with accuracy and attention to detail and the ability to solve problems under pressure and tight deadlines.
5.Must have strong sense of urgency and a "can-do" attitude. Must be "goal oriented" and "proactive" with relentless focus on results.
6.Motivated, self-directed work ethic, willing to aggressively pursue individual and team goals
7.Strong project management skills including the ability to balance multiple projects with demanding deadlines.
8.Proven track record of delivering IT solutions.
9.Some development / scripting and database query experience.
10.Experience in designing, developing and implementing enterprise level system strategies.
11.Excellent verbal and written communication skills and organizational skills.
12.Ability to communicate effectively at all levels. Ability to collect requirements and conduct briefings / presentations. Ability to document policies and procedures, proposals, system configuration and change information.
13.Must be able to see the "big picture" and be flexible and open-minded.
14.Experience with the implementation of process, procedures and result metrics for the purpose of continuous operational improvement and SLA creation and adherence.
15.Strong interpersonal skills and "Customer service attitude". Ability to work well with people / teams and develop and maintain effective working relationships.
16.Strong understanding of planning, design, implementation and support of web based applications.
17.This position requires flexibility in working hours. The incumbent will be required, on occasion, to work evenings, weekends and holidays and is subject to being on-call.
18.Minimum 5-7 years' experience as Systems Engineer with hands on experience.
19.Microsoft certification preferred (MCP, MCSE, MCSA or equivalent experience).
20.Bachelor's degree in computer sciences or related field
Newgistics is a special place to work, and now is an especially exciting time to join us. At Newgistics, we take great pride in what we do for our customers, trust each other to do an outstanding job, and enjoy the camaraderie of our colleagues. And our company continues to experience rapid growth.Investors: Litte John All Jobs: at Newgistics
|Headquarters:||2700 Via Fortuna|
Austin, TX 78746
|Industry:||Retailing / Distribution|
|Company Profile:||Parcel returns and e-commerce shipping pioneers.
Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would help to create the modern postal-based returns process. However, after developing Newgistics SmartLabel technology, we collaborated with the U.S. Postal Service to establish its Parcel Return Service program-now used by shipping companies across the country.
Trusted shipping solutions.
After establishing ourselves as a parcel returns leader, we then applied the same quality-driven process and technological expertise to outbound delivery and freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter facilities. We also offer Canada delivery and return solutions for U.S. merchants with customers north of the border. And we are the trusted shipping partner to top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications.
Expect more from your package shipping company.
What sets Newgistics apart from ordinary shipping companies Our residential delivery and return solutions are specifically designed to provide:
--Better consumer shopping experiences - by offering greater customer convenience and ensuring parcels arrive in peak condition
--Greater customer retention and efficiency - with our Transit Triggers- shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications
--Higher customer satisfaction and lower inbound call-center volume - with our 360 shipment visibility
--Simplified shipping - by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently
--Peace of mind and help whenever you need it - thanks to our intensive client support system
Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40. It's all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.|
Support Newgistics with Social Media services