Senior Systems Engineer, Pacific Northwest Region Proofpoint
We are seeking a Senior Systems Engineer, Field Pacific Northwest to join our growing Systems Engineering team. As a Senior Systems Engineer, you will be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments are successful.. You will be responsible for coordinating with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects.
In this role you will be responsible for conducting in-person and remote product demonstrations in conjunction with an assigned Sales Account Executive to present the technical value proposition.
Engage with the customer as the technical lead throughout the pre-sales evaluation cycle to ensure success
Technical pre-sales support for direct and channel sales teams
Support Proofpoint seminars and trade shows
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation.
Deliver training to customers and partners
Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation
Drive high levels of customer satisfaction
4+ years industry experience in sales engineering
Technical background in messaging and internet security
UNIX/Linux system administration experience
A thorough understanding of Internet protocols and how they work (HTTP, SMTP, etc)
Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
Prior experience in selling software to Fortune 500 or other large companies
Must have a good understanding of the sales process and the roles and responsibilities of a sales engineer
Strong technical presentation and communication skills, both verbal and written
Ability to present and explain technology to people with less technical knowledge
Must be able to thrive in a fast paced, high stress start up environment
Ability to work independently, ability to adapt quickly, positive attitude
BSCS/BSEE or equivalent
Ability to travel 25-75%
Experience in working in a remote office
Proofpoint, Inc. helps the largest and most successful companies in the world protect and govern their most sensitive data. Founded in 2002 by the former CTO of Netscape and headquartered in Sunnyvale, CA, Proofpoint was funded by top Silicon Valley investors, including Benchmark Capital and Mohr Davidow Ventures before going public earlier this year.
Please note that Proofpoint does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
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Sunnyvale, CA 94089