Senior Systems (Exchange/AD) Engineer Consona
Department: IT Operations/Facilities
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Aptean, a global leader in enterprise application software (EAS), gives businesses of all sizes a competitive edge. We empower people and businesses with end-to-end, industry-specific solutions to address complex business challenges more effectively. Our software applications and professional business services enable more than 9,000 customers, in more than 100 countries, to more successfully manage their business. Software built specifically for our target markets, aligned with deep knowledge across vertical industries, allow businesses to satisfy their customers; operate most efficiently; and stay at the forefront of their industry. The core values within our culture are intelligence, intensity and integrity. For more information, visit www.aptean.com.
We are currently looking for a Senior Systems (Exchange/AD) Engineer. To be considered, candidates must demonstrate an ability to provide high levels of customer service, with proven experience resolving technical support issues over the phone and within a corporate computing environment. Additionally, requires candidate to participate in a 7x24 rotational coverage.
Primary Duties, Responsibilities, & Essential Job Functions:
Maintain the enterprise Active Directory and Exchange environment including troubleshooting, performance planning, capacity planning and continuity planning.
Lead in the planning, design and implementation of new AD Forest and Exchange 2010 consolidation.
Ensure company standard server technologies are being followed.
Ensure servers meet proper performance and capacity standards.
Participate in requirements gathering and definition.
Provide advanced level expertise on IT issues relating to the Microsoft Windows Server 2003/2008, Active Directory, and Exchange 2003/2010.
Facilitate knowledge sharing by creating and maintaining detailed and comprehensive documentation and diagrams.
Develop and maintain a thorough knowledge of the AD and Exchange environment, related applications and projects.
Participate in project planning.
Participate in design and maintenance of enterprise architecture.
Respond to and resolve support requests
Research and implement new technologies to improve the enterprise infrastructure.
Participate in an on-call rotation for support of systems outside of normal business hours.
Position will require ability to move and rack hardware.
Position will require being available to perform maintenance during non-business hours and over weekends.
Available for occasional business travel
Degree in a computer related field preferred or significant experience in lieu of a degree with certifications required.
8+ years of relevant work experience with Exchange and Microsoft platform products, including the Windows 2003/2008 operating systems.
5+ years? experience with Microsoft Exchange 2003/2010 including experience with mailbox server failover and cluster management.
Ability to monitor, test and analyze e-mail system activities to ensure maximum performance, efficiency, and availability.
Ability to analyze e-mail system for system usage and plan for growth or increases in system capacity.
Ability to identify and resolve problems affecting messaging systems performance, efficiency, and availability in a timely manner.
Ability to assess the need for any messaging system reconfigurations (minor or significant).
Ability to maintain policies, procedures, and training plans for messaging system administration and appropriate use.
Knowledge of multi-site geographically dispersed fault tolerant Exchange 2010 environment.
Expert Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange 2010 features, roles, mailboxes, performance and troubleshooting.
Experience with, hands on experience with BES 4.x/5.0
Strong knowledge of BES 4.x/5.0 operations, architecture and functionality.
Experience administering, monitoring and troubleshooting complex messaging environments.
Knowledge of administering Backup and Recovery.
Knowledge of administering Email Archiving (Symantec, Comvault, Zantaz)
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