Senior Technical Program Manager Twilio Inc.
Twilio is providing a platform for building modern, communications-enabled applications that are cloud-based, scalable, and focused on great user experience.
More than 200,000 developers have signed up to be a part of this disruption, building everything from call centers (Zendesk) to SMS notifications (Uber).
Twilio customers include great brands like airbnb, eBay, Hulu, Intuit, LinkedIn, Quora, Sony, SurveyMonkey, Trulia and WalmartLabs.
Twilio is energizing the $1.3 trillion telecom market. Come help us change communications forever.
About the job:
We are looking for a Sr. Technical Program Manager to join the team responsible for Twilio?s scalable cloud platform infrastructure. As the TPM for the Ops and Orchestration team you will need to understand complex requirements from other teams throughout the company, including the needs of our voice, web, api and messaging teams. You will be responsible for making the decisions that drive how everyone at the company works and how we build the best communication platform on the planet. Your work will directly enable us to fulfill our goal of 99.999% availability on all core services, and ensure that no engineer ever logs into a production machine. Deploying updates and patches to Twilio will be done with the click of a button, and you will wrangle the team to make this happen.
Ideal candidates would have had previous technical/engineering experience and be passionate about cloud computing and scalability. Those candidates with experience in automated testing, build systems and monitoring systems will be considered preferentially. At Twilio we love tinkerers and priority is given to candidates that like to build things even outside their current job functions.
Own the overall plan and milestones for your projects. Be able to communicate both the business and technical rationale behind important infrastructure decisions.
Manage, plan, prioritize and execute a constant drumbeat of requests from teams throughout the company.
Mock up concepts, write specs, cut jira tickets, present to the management team and do whatever it takes to express your ideas to our engineers and the rest of the organization.
Work cross functionally with Support, Engineering, Product and others throughout the company.
5+ years experience as a Program Manager for a technology company. You should have strong experience shipping quality products in a fast-paced environment.
Comfortable with highly technical projects, experience working with mobile carriers a plus.
Experience in working with cloud infrastructure providers such as AWS, Rackspace etc.
Experience as a software developer -- for fun, college, or work. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management.
You are a person who thrives in a fast moving environment with a heavy dose of ambiguity. Your job will be to bring clarity amidst chaos.
No experience in telecom is required. Do you love solving problems? That?s what we want.
You are hands on. Passionate. Persistent. Creative. Easy to deal with. Get things done. High personal productivity; you are a doer first.
Ability to balance competing priorities and manage multiple project/deals at the same time.
It would be great if you built a Twilio app yourself before you talk to us (hint, hint).
BA/BS from a competitive school.
Competitive benefits, including medical, dental, vision, 401k and life insurance.
An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
Pre-tax commuter benefits.
Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
Excellent gear (we ? Apple computers and big monitors ? two if you need 'em).
A strong belief in work/life balance.
||San Francisco, CA |