Senior Technical Support Engineer Axeda Corporation
Axeda is seeking a technically proficient Senior Support Engineer to join our highly motivated team of Tier
1 and Tier 2 Technical Support Engineers. With over 1.3 million connected devices, Axeda is the market leader enabling M2M application development across many different industries. Axeda customers include Fortune 1000 companies who will look to you for technical leadership to troubleshoot issues, determine root
cause and development acceptable workarounds.
Do you thrive in a technically demanding and fast paced environment? Are you a quick study and able to concisely and accurately describe technical details to peers, managers and customers alike? Do you enjoy the reward of solving customer reported problems while at the same time fostering the technical development of a young and talented team of engineers?
This is no ordinary technical support job. Visit developer.axeda.com to register and learn more about Axeda?s M2M developer platform. If you like what you see there, let?s talk!
Essential Education and Experience
BS or MS in CS or similar degree
A firm grasp of multi-tiered application and programming concepts
Experience troubleshooting Internet Technologies such as JBoss, Tomcat, Apache Web Servers, and Linux
Experience troubleshooting issues related to web services/SOAP
Database experience; Oracle experience preferred
Fortune 1000 customer facing experience
Essential Skills and Requirements
Programming skills in several languages and desire to learn other languages
Superior and confident communication skills with a strong ability to articulate technical concepts accurately and concisely to a wide variety of audiences including team members, technologists, executives and customers
A sense of urgency to serve and contribute to customer success with a team building and whatever it takes positive attitude
Professionalism and strong work ethic
Availability to be on call or backup team members who are on call
||Foxboro, MA), MA |