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Senior Technical Writer Bazaarvoice
THIS JOB HAS EXPIRED
Category: Product Management Type: Full-TimeMore information about this job:
About Bazaarvoice:
Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.
Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We?re looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.
Who We Want:
Are you passionate about creating engaging content to support industry-leading poducts? Do you thrive in a fast-paced, dynamic and innovative environment? Bazaarvoice is seeking to hire a Senior Technical Writer to author content for our flagship Conversations product. This is a strategic role that requires leadership, independent thinking, creativity and attention to detail.
Key Responsibilities:
Author high-quality content that is engaging, concise and thorough.
Become a product expert, and an expert at understanding our clients? needs.
Apply instructional design methodologies to deliver top-notch adult learning experiences to clients.
Take the lead on release management activities to ensure that all constituencies are prepared for product releases.
Think outside the box to develop content that drives clients to adopt best practices.
Create infographics and other visuals to illustrate concepts.
Proactively identify opportunities to improve upon existing content, and implement those improvements.
Communicate complex or technical topics in a manner that non-technical audiences can understand and grasp.
Serve as a vital member of an agile product development team.
Skills and Experience Necessary for the Role:
5+ years related business experience in content management and synthesis of technical and client-facing documents. Samples of work will be requested.
Excellent communication and writing skills, with an emphasis in technical/marketing writing skills.
Experience and proficiency with change management processes and methodologies.
Understanding o experience (technical proficiency or knowledge) of applicable Web technologies (e.g., eCommerce platforms, JAVA, XML, APIs, web analytics, etc)preferred
Able to meet deadlines and complete multiple projects under extremely tight time frames.
Self-driven, resourceful, and able to achieve goals independently as well as to work well in matrixed groups.
Flexibility to adjust to changing requirements, schedules, and priorities.
Ability to socialize ideas, make recommendations, and gather team consensus to move forward.
Able to communicate clearly with peers as well as management.
Ability to interface with product management, development, and services delivery groups to execute delivery of documentation.
Familiarity wth DITA XML a plus.
BA/BS preferred
| Location: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
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THIS JOB HAS EXPIRED
Bazaarvoice
Bazaarvoice, one of Austin's leading, venture-backed Web startups that serves domestic and international Fortune 500 brands with word of mouth online technology and services. We have experienced explosive growth with featured articles in the New York Times, AdAge, Fortune Magazine, and we are the only Texas-based startup to make the Red Herring 100 North America and Global list.Investors: Austin Ventures, Battery Ventures, First Round Capital
All Jobs: at Bazaarvoice
| Web Site: | www.bazaarvoice.com |
|---|---|
| Headquarters: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
| Employees: | >100 |
| 2005 | |
| Industry: | Software |
| About Bazaarvoice Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences. Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We're looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce. |
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