Senior Technical Writer Chief People
THIS JOB HAS EXPIRED Our client is a start-up building a disruptive technology platform for the legal, online gambling industry. Founded by industry veterans, we are based in the San Francisco Bay Area. Our technology allows mobile game developers to tap into the real money gambling market. If you are passionate about gaming, love working with intelligent, fun people and want to make a difference, we could be the company for you. We are seeking energetic, high-quality individuals to contribute to our growth, and who will enjoy our fun, dynamic, and focused business environment.
The Senior Technical Writer is a key member of the staff, assisting many parts of the organization with their documentation needs. The primary responsibilities of the senior technical writer are to:
Work with the product development team to identify and analyze user requirements, and to write detailed specification documents to support our product development effort. Work with business analysts and product managers to design and document the screens, reports, and workflow.
Work with the business development and sales teams to respond to RFPs. Author proposals.
Become a domain expert in compliance documentation for the online gambling industry. Author compliance documentation for the company?s licensing efforts.
Author user guides, technical manuals, and other material of both a technical and marketing nature, to enable CashBet?s customers to fully utilize our products and services. Proactively seek out ways to improve the company?s product by providing written feedback to product managers regarding enhancements to our products, by soliciting customer and internal feedback.
Assist marketing team with communication. Contribute content to our corporate web site, as well as author brochures, how-to guides, press releases, etc.
The successful candidate will have excellent communication skills. The senior technical writer will be expected to come up to speed quickly on its platform. The ability to work independently and be self motivated are must-haves, as is the ability to work with diverse, remote development teams in different time zones.
The Senior Technical Writer is expected to:
Document the control standards and operating procedures required to maintain our gambling licenses
Help develop user requirements and specifications
Author content for the company?s website
Develop wireframes and other visual aids
Be extremely organized and fully briefed within their realm of responsibility
Work independently or as part of a team when necessary, but always productively
Act as a leader within the company, take ownership
Required experience and knowledge
5+ years experience in a similar role, writing technical documentation
Experience in compliance documentation, KYC, especially relating to financial or gambling is a BIG PLUS
Experience with wiki systems, preferably Confluence, and wire framing systems, preferably Balsamiq
Prior experience implementing and utilizing document management systems and experience with diverse document file formats is a plus
Some experience with HTML and CSS is preferred
Prefer some UI design skills and a demonstrated portfolio of work
Working knowledge of Unicode is a plus, as is previous implementation in multiple languages
Excellent written and verbal communication skills in English
Bachelor's degree or equivalent experience
Great attitude and teamwork skills. Ability to influence cross-functional teams without formal authority
||Oakland, CA |
THIS JOB HAS EXPIRED