Senior Technical Writer Moka5
Dig deep into our team, culture, product offering, and customer base as a means of taking our technical documentation to the next level.
Drive a common vision for technical content and tirelessly execute against that vision
Own the technical publications deliverables for each release, including user and admin guides, KB articles, release notes, known issues, among others
Proactively identify and resolve gaps in technical publications
Work effectively with subject-matter experts in Dev, QA, and Support to surface the necessary information
Assess the existing content, tools, and processes and identify opportunities for improvement
Ensure consistency and high quality of KB articles by establishing best practices and reviewing and editing content submissions from colleagues
5-10 years technical writing experience in an engineering environment
College graduate with a degree in a relevant field
Self-directed, proactive team player thriving in a fast-paced, unstructured start-up environment
Experience with topic-based online doc authoring tools (DITA, etc)
Experience with localization/translation aspect of technical writing
Technical competence to maintain a demonstration instance of our products and minimize dependence on engineering resources
Today, we work anywhere on a multiplicity of devices. We respond to work email from personal laptops, scan new contracts on tablets, review spreadsheets on SmartPhones, and we do it everywhere ? in meetings, in airports, in bed. The convergence of work and personal computing is the new normal. However, using personal devices in the enterprise puts your corporate data at risk. Moka5 solves this problem for organizations by providing a flexible, secure and scalable solution to keep personal data private and corporate data secure on mobile devices and computers.
We offer the opportunity to contribute in building a great company, have an impact on our development culture and our product, and to grow both as a professional and as an individual in a cutting edge technology environment. We are early-stage with great technology, happy customers, and big ambition. We have a fast-paced, innovative, and team-oriented culture focused on excellence. You will work with a cross-functional group of highly talented people in product development, research, and product management where innovation and knowledge sharing is as important as a balance between your life at Moka5 and your life outside. The position is in Redwood City, CA.
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