Service Program Coordinator LitePoint
THIS JOB HAS EXPIRED Employment CategoryContractor
Duties & ResponsibilitiesHelp LitePoint gain momentum on getting loaners back and put together new programs to sustain better return rates in the future. Skills needed for this include creativity and entrepreneurism as well having the ability to handle undefined problems and persuade sales people despite their objections. Tasks are likely to include:
Contacting Sales Reps who have overdue loaned out testers.
Coordinating an automated mail campaign to remind sales reps and customers
Send out contracts (pre-written) and upload in service system once signed.
Update ServiceMax (Salesforce based Service system)
Define new, innovative ways to keep loaners from getting lost in the future.
Ad hoc service jobs, likely to be related to the loaner and/or tester refurbishing part of the business.
Basic Qualifications, Experience, Skills & Education Required
4 year degree in business or equivalent, mandatory
Experience working in undefined jobs requiring creativity and entrepreneurism, mandatory
Ability to learn web based tools (like Salesforce) and manipulator reports in Excel, mandatory
LitePoint is the leading provider of test solutions for the world's leading manufacturers of wireless modules and consumer electronics including smart phones, tablets and PCs. We are a Silicon Valley company founded in 2000 and our products have been used to optimize and verify the operation of over 1.75 billion wireless devices worldwide. In 2011 LitePoint was acquired by Teradyne, the leading supplier of automated test equipment used to test semiconductors, wireless products, data storage and complex electronic systems. In 2011, Teradyne had sales of $1.4 billion and employs approximately 3,200 people worldwide
Position Subject to ITAR controlsNo
Relocation Available (Some relocation assistance has been approved for this role)No
||575 Maude Court |
Sunnyvale, CA 94085
THIS JOB HAS EXPIRED