Social Solutions Consultant ShopIgniter
THIS JOB HAS EXPIRED The Social Solutions Consultant is the client-facing project manager for all client engagements. In this role you will be responsible for implementing social product promotion experiences for our clients utilizing ShopIgniter?s innovative social commerce platform. The SSC will work closely with our enterprise-level client base and other client services team members to validate the contracted scope of work, align company resources to deliver the expected outcome within the proposed timeline, and identify additional opportunities where the solution aligns with the customer?s social marketing strategy. The SSC should be savvy with the current landscape around social media and marketing in order to effectively implement strategies and programs that will lead to repeatable client successes.
Wow clients with your proven expertise of ShopIgniter?s entire product line.
Develop and maintain successful client relationships
Partnering with the Social Solutions Strategist, analyze and map client business requirements to the implementation objectives and the defined Scope of Work
Act as a liaison between Sales, Product Engineering, and IT to communicate and deliver accurate and thoroughly scoped business requirements and timelines
Act as a liaison between Client Services, Integrations Services, and Product Engineering to coordinate and execute all phases in project lifecycle, ensuring timely delivery and high quality solutions.
Accountable for project efficiency, quality control and profitability
Ensure end deliverables accurately reflect client?s business requirements
Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision
Ensure each one of your clients leaves each engagement believing they are, without question, the most important customer to you and ShopIgniter
Develop and initiate change impact assessments, sponsorship plans, communication plans and training plans to increase effectiveness, awareness and adoption
Perform technical pre-sales support for potential customers, including product presentations, proposal creation and needs analysis and assessments
Utilize company CRM (Salesforce.com), and Professional Service Automation tools to optimize Sales and Project Management activities
Lead by example and engage the team in a positive way.
Key Attributes of our Best:
Understands even the greatest have something to learn.
Relentless drive to succeed with a ?bring it on? attitude
Believes anything can happen, especially if he/she is leading the way.
Quality and client satisfaction are the only outcomes
Consistently demonstrates the capability, drive, and confidence to exceed your expected results
Bachelors degree in marketing, advertising, communications or business administration
2+ years of experience managing web-based projects
Possess proficient knowledge of social networking channels including Facebook, Twitter, Pinterest, Instagram
Experience and familiarity with business process management and implementing SaaS delivery models
Strong analytical and decision making ability; used to gather business requirements and solution orientated proposals
Excellent organizational, communication and interpersonal skills to facilitate collaboration; ability to work and interact with a cross functional and remote team and coordinate project escalations
Ability to work under tight deadlines and respond to changing business and technical environments
Proven project management skill; ideally utilizing Professional Service Automation programs
Experience with MS Office Professional applications (Outlook, Word, Excel, PowerPoint, Visio)
Familiarity with HTML, Java Script, Browser-based Technologies, and Data Integration Services
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
Strong customer orientation
Willingness to take risks and openness to change
Extensive computer and phone use; email intensive environment
Must be able to read, write and speak English fluently
ShopIgniter Inc., is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. ShopIgniter, Inc. complies with all laws reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.
||Portland, OR |
THIS JOB HAS EXPIRED