Software Architect Clarabridge
THIS JOB HAS EXPIRED Description
Clarabridge's sentiment and text analytics software enables companies to achieve a universal view of their customer feedback by transforming text-based customer feedback into valuable insight. When analysis includes as many listening posts as possible, companies gain a more universal view of the customer with qualitative analytics that can be utilized across the spectrum of departments in your organization.
With years of development invested in the Clarabridge sentiment and text analytics technology, we're the only company today with the qualifications to support enterprise-scale customer feedback initiatives. Clarabridge was founded with the simple premise of enabling companies to drive business value by looking at the customer holistically; pinpointing key experiences and issues; and helping everyone in your organization to take actions that make a difference.
The Software Architect will be designing and building enhancements to the Clarabridge suite of offerings, which include real time text analytics, social collaboration and engagement. In this role, the Software Architect will work as part of the Clarabridge product development team developing key enhancements that enable the company to leverage new technologies and continue to scale the Clarabridge solution. Additionally, the Software Architect will work directly with customers and partners to design custom integrations and build out Clarabridge?s partner ecosystem.
Develop Integration framework to include Web Services, and plug-in approach for partner ecosystem
Implement 3rd party integrations
Develop architecture for mobile application suite
Provide oversight and mentorship to junior level developers
8+ years of professional software development experience, to include experience designing and implementing large distributed Java-based enterprise applications that are scalable, reliable and highly-available
Strong Object Oriented design skills, understanding of enterprise software design patterns and data structures
Experience with server-side architectures and web application development utilizing Spring, Hibernate, Java/J2EE, REST/SOAP, Service Oriented Architecture
Good knowledge of database concepts and technologies particularly Oracle and PostgresSQL
Ability to work on multiple projects and be able to change direction quickly based on business drivers
Strong written and verbal communication skills, strong presentation skills
Ability to influence technologists with respect to technology direction
BS/MS in Computer Science or related fields and/or equivalent experience
Knowledge in emerging technologies such as mobile, HadoopHBASE, and LuceneElastic Search is a plus
Ideal candidate will have knowledge of natural language processing engines
||11400 Commerce Park Drive |
Reston, VA 20191
THIS JOB HAS EXPIRED
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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