Software Developer BestTransport

Responsibilities:

Responsible for planning, processing and performing all jobs in an efficient manner with minimal supervision
Design and develop programming systems making specific determinations about system performance, testability and scalability
Expected to conduct system analysis and development to keep our systems current with changing technologies
Analyze system specifications and translate system requirements to task specifications for junior programmers
Responsible for analysis of current programs including performance, diagnosis and troubleshooting of problem programs, and designing solutions to problematic programming
Designing, coding, testing, defect management, and production support (in collaboration with Operations team)
Writing unit tests, automated regression tests and tracking defects as they occur
Under minimal supervision, follow established processes and procedures to provide customer support to clients via telephone, email, fax, or chat utilities
Identify customer concerns and resolve or escalate customer issues within documented time frames
Ensure timely follow up to all tickets opened, regardless of assignee
Utilizes resources such as knowledge bases, websites, and help desk tools to locate solutions to known problems
Proactively seek out solutions to less common problems, develop workarounds for customer problems, and perform bug verification for reported issues when appropriate
Logs and properly documents all issues and follow-up information
Maintains working knowledge of all product features and functionality through on-going training and self-initiated research and testing
Reviews and maintains solutions documented in knowledge management and problem resolution software
Help analyze problem patterns and trends and recommend corrective action where appropriate
Document FAQs for self help as well as C/S Level 1 & 2 Support technicians
Provide off-hour support and coverage for designated nights and weekends
Develop web pages utilizing ASP, VBScript, JavaScript, HTML, DHTML, ASP.NET, C
Develop COM components and windows services utilizing Visual Basic
Write SQL Queries, utilize ADO, develop stored procedures and triggers


Requirements:
3-5 years ASP/Web Development
Strong familiarity with Visual Basic, Javascript, VBScript , HTML COM+, Microsoft SQL Server and Microsoft Operating Systems
Experience in developing ASP.NET applications
Experience in developing middle tier using .NET Framework
Experience in migration of ASP applications to ASP.NET
Working experience in NUnit testing preferable
Experience with multilingual applications desirable
Familiarity with Visual Sourcesafe
Familiarity with object orientated techniques
Must be able to follow standards and best practices.
Good verbal and written communication skills
Excellent attention to detail, and an aptitude for problem solving and learning new concepts quickly
BA/BS Degree or relevant experience.

Location:	400 West Wilson Bridge Road Columbus, OH 43085 United States