Software Development Engineer - Windows, Linux. Mac Os Bomgar
Position Summary: The Software Development Engineer researches, designs and develops product features, tools, and applications used for enhancing Bomgar's remote support software. Development Engineer must display self-motivation and the ability to research new product and development trends, respond with innovation to new technological problems and new product possibilities.
Responsibilities and Essential Functions
Scope assigned project/tasks and provide accurate time estimates.
Responsible for researching, designing, prototyping, documenting specifications, implementing and testing all developed software in the scope of the product.
Convert specifications into requirements, design and proposed solution(s).
Systematically identify and define problems, evaluate all possible solutions, and implement effective solutions.
Work with Quality Assurance personnel in creating all test cases and documentation for the assigned projects/tasks.
Communicate problems, risks, or issues with peers and manager.
Provide thorough documentation for all development work.
Interacting with technical support and possibly customers in trouble-shooting issues and resolving the respective issues.
Education / Experience Requirements
Masters Degree in Computer Science, Electrical Engineering, or related field.
3 to 5 years software development experience in C++.
Proficient with the entire Software Development Lifecycle (SDLC).
Unix, Linux, Windows, and Mac OS experience preferred.
Software development experience in PHP is a plus.
Experience in a research position is required.
Work Skills
Strong verbal and written communication skills.
Must be self reliant, but be able to communicate and contribute in a team setting.
Excellent analytical and problem solving skills
Professional demeanor at all times
Support and adhere to Companys core values (http://www.bomgar.com/values.htm)
| Location: |
578 Highland Colony Parkway
Paragon Centre, Suite 300
Ridgeland, MS 39157
United States
|
Bomgar is a solution for virtualizing support staff. We help you overcome access barriers and replace ineffective support methods through support virtualization.
Investors: G-51 Capital All Jobs: at Bomgar
| Web Site: | www.bomgar.com |
| Headquarters: | 578 Highland Colony Parkway
Paragon Centre, Suite 300
Ridgeland, MS 39157
United States
|
| Year Founded: | 2003 |
|---|
| Industry: | Software |
|---|
| Company Profile: | Bomgar's mission is to change the way work is done. We work to free the tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support. How do we do this Through support virtualization.
Support virtualization makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Virtualizing support with Bomgar helps your company respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource. |
Support Bomgar with Social Media services