Software Engineer, International Growth airbnb
Why are International Growth Engineers important at Airbnb?
To connect people worldwide with unique travel experiences, Airbnb needs to be global and radically local at the same time. Simple translation is just not good enough. As an International Growth Engineer, you set new quality standards and connect people around the world with a native user experience.
We are looking for talented, driven, and entrepreneurial engineers to lead our localization team in this effort. The ideal candidates are intensely curious about globalization, hospitality, cultures around the world, mobile and web technology, exhibit a can-do attitude, and approach their work with vigor and determination. Candidates should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment, and be excellent at multi-tasking.
Currently, about two-thirds of trips on Airbnb cross a country border, and that number grows every day. We strive to offer a native, local experience in all 192 countries where we have listings. For us, internationalization isn't optional.
Some examples of our International Growth Engineers? work so far:
25 languages supported by desktop site, mobile site, iPhone app, Android app
In-house, web-based translation tool with some especially nifty features:
Translators can click on any phrase on the site to suggest a better translation, and changes go live immediately
Every new phrase is automatically screenshot and shown to translators for context
British English and Traditional Chinese sites are generated automatically from the American English and Simplified Chinese sites, with additional tweaks by our London and Singapore offices
Phrases are prioritized for localization based on how many impressions they got in the last week
We hire translators from our community; 94 translators contributed to Airbnb in June.
See how we used these tools to launch airbnb.jp in one week.
Search algorithms that work in faraway locations around the world, like location relevance signals learned from user behavior.
And much more, including: Address input forms that support hosts listing their treehouses on Airbnb off the beaten path, customer service tools to help hosts in languages we don't speak, and keeping our community trustworthy around the world with verified ID and the Airbnb Host Guarantee in 23 countries.
Relevant experience might include:
Ruby on Rails experience in production environments
Strong Java experience
Past experience and/or strong passion in building global websites and apps
Demonstrated design and UX sensibilities
Rigor in A/B testing, test coverage, and other web best practices
Exposure to architectural patterns of a large, high-scale web application
You have a favorite punctuation (Catalan's interpunct, anyone?), favorite plural morphology system (1 n-tt, 2 n--tur in Icelandic!), or favorite abugida (we have only a Thai site now, and look forward to Hindi, Lao, and more?)
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