Software Quality Assurance Lead CallCopy
THIS JOB HAS EXPIRED CallCopy, Inc. has an immediate opening for a Software Quality Assurance Lead. The SQA Lead will help define and document test strategy and plans for the Insight team. As a member of Development/Software Quality Assurance Team reporting to the SQA Manager, assist in the testing of new software and the identification and documentation of defects prior to general availability of software releases. If you like working in a fast-paced dynamic team environment this is the place for you. The ideal candidate is well versed in diverse testing methodologies, detail oriented, eager to learn new technologies, a self-starter and able to work independently. Comfortable working in an Agile development environment and partnering closely with development resources.
Design, create and execute manual and automated test scripts.
Identify and document defects found in software (new functionality, build acceptance tests and through regression testing).
Follow Agile best practices as established by team and CallCopy management.
Communicate through regular updates to SQA Manager the status of assigned work and open issues.
Maintain and advocate general quality assurance policies and best practices.
Communicate and explain defects to teammates and document detailed recreation steps.
Recreating and documenting defects reported by clients.
High school diploma required.
5+ years of experience in quality assurance or software testing in a senior or lead capacity.
Strong analytical and problem solving skills required.
Strong understanding of cross-browser compatibility issues & operating system issues.
Strong understanding of software development practices.
Testing with multiple Windows OS: Server 2003/2008, Windows XP, Windows 7.
Working knowledge of SQL and general scripting.
Working knowledge of Rails.
Strong verbal and written communication skills.
JIRA tool and Test Complete experience desired.
Telecom experience including ACD/PBX concepts and knowledge of CTI interfaces is a plus ? Avaya/ Nortel, Cisco, ShoreTel, Genesys, Asterisk a plus.
Call Center/Contact Center experience is also a plus.
Experience working as a member of a progressive, fast-paced Agile Team is a plus.
||Columbus, OH |
THIS JOB HAS EXPIRED