Atlanta Categories:
Solution Engineer Nexidia
JOB SUMMARYWorks with Solution Architects and Project Managers to configure and deploy customer solutions. The Deployment Services team assesses the customer?s requirements and plans out the projects that will deliver a working solution. These projects involve system integration between Nexidia products, call recording systems, and other customer data sources, as well as hardware design and software product installation. The position also supports existing customers as their analysis needs and technical environment change over time. The Nexidia Deployment Services team helps them acquire additional data for analysis, troubleshoot integration problems, and accommodate changes in their call recording systems and other data sources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Discuss product architecture and configuration with Solution Architects and Project Managers
Configure and deploy integration components of customer implementations, including data mapping activities
Produce system/integration design documents in consultation with internal stakeholders
Maintain deployment documentation as products and customer configuration evolve
Support Deployment Engineers during implementation of the system design
Understands and adheres to Nexidia compliance standards as they appear in the Employee Handbook, Corporate Compliance Policies, Code of Conduct and Conflict of Interest Policy.
ADDITIONAL DUTIES AND RESPONSIBILITIES
May be called upon to support Deployment Engineers with installs, address Support tickets and other related duties
Performs other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
SQL Server (DBA activities, experience with SQL queries, functions, and stored procedures)
Windows server (IIS, Windows security, optimization, and troubleshooting)
Experience documenting system designs and deployment plans with Microsoft Office applications (Word, Excel, Visio, Project, PowerPoint)
Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing, QoS)
Security and encryption fundamentals (SSL/TLS, SSH, PGP)
Web technologies (ASP.NET, XML, XSLT)
Articulate complex technical topics clearly and concisely to both business and technical audiences in both written and verbal form
Meticulous about documentation and record-keeping
Work successfully in a strong team environment
EDUCATION AND EXPERIENCE
BS in Computer Science, Engineering, or Mathematics; equivalent work experience considered
4+ years of experience designing, deploying, and supporting enterprise software applications
PHYSICAL DEMANDS / WORK ENVIRONMENT
Physical Demands: Some overnight travel by car or plane may be required. Ability and willingness to travel up to 25%, including internationally to North American and European customers
Work environment: Professional office environment that is entrepreneurial, creative, innovative, team-oriented, inspiring, diverse and challenging with dedication to creating and developing cutting-edge business solutions for our customers. Working conditions are normal for an office environment; work may require occasional weekend and/or evening work.
| Location: | 3565 Piedmont Road North East Building Two, Suite 400 Atlanta, GA 30305 United States |
|---|
Nexidia
Investors: Boston Millennia Partners, HIG Ventures, Paladin Capital GroupAll Jobs: at Nexidia
| Web Site: | www.nexidia.com |
|---|---|
| Headquarters: | 3565 Piedmont Road North East Building Two, Suite 400 Atlanta, GA 30305 United States |
| Industry: | Software |
Support Nexidia with Social Media services
Find more Solution Engineer jobs
