Solution Engineer CallCopy
The Solution Engineer will assist Account Managers in determining the preferred and alternate options for configuring the products proposed (system design, hardware profiles, integration requirements and other professional services). The Solution Engineer will sit in on or present webinars and may assist with non-standard product demos for newer Account Managers, providing creative spin to the available features as required to demonstrate a suitable solution for the needs of the client with respect to the available functionality in the system. The Solution Engineer will work with an Account Manager on the technical specs for a quote or proposal, and with the technical and sales personnel at distributor companies to review configurations, including providing content for technically oriented RFP responses where responses from previous RFP?s are not applicable, and preparing accompanying documentation such as Visio diagrams.
Assist account managers and distributors in determining the preferred and alternate options for configuring the proposed product
System design and documentation
Technical diagrams illustrating proposed and implemented solutions
Hardware profiles and requirements of the proposed solution
Integration requirements/other professional services coordination of special projects as assigned
Attend or present webinars to assist account managers with standard or non-standard product demonstrations to potential customers.
Write technically oriented content for RFP responses where responses from previous RFPs are not applicable and preparing any applicable accompanying documentation such as Visio diagrams
Assist with creating and maintaining technically oriented marketing material for potential or existing customers.
Coordinate with CallCopy implementation management team to ensure that all aspects of system design and customer expectations are clear.
Strong verbal and written communication skills
Ability to work well independently or with others
Strong analytical and problem solving skills required
MS Office experience including Visio
||Columbus, OH |