Solutions Consultant - East/Central (Sales Engineer) Responsys
THIS JOB HAS EXPIRED Overview:
Responsys was built with the mission to change the way that the world does marketing in the digital age. We?re a cloud software company that?s helping companies take advantage of technologies like email, mobile, social, display, and the web to drive up revenues and build lasting relationships with consumers.
After a successful IPO in 2011, we?ve got our eye on becoming the first billion-dollar cloud marketing company. Our customers think we?re changing the game. The analysts agree. And our employees love the journey we?re on. We need rock stars who want to make the dream a reality.
Responsys is currently seeking a Solutions Consultant to join our team of experts. We seek a well-rounded individual willing to assume responsibility and grow at rapid pace.
As a member of the Client Solutions team, the Solutions Consultant will be responsible for the articulating the technical benefits and differentiators related to the Interact Suite. The Solutions Consultant will work directly with the Responsys Sales Team and Account Management Team supporting both prospect and customer engagements. This position incorporates traditional Sales Engineering related tasks and responsibilities applied to the rapidly growing field of Interactive Marketing.
The Solutions Consultant will bring a strong technical consulting background and will be tasked conducting technical client/prospect discovery sessions, designing standard and custom solutions within the Interact Suite, and presenting those solutions in the form of custom product demonstrations and presentations. Responsys serves the world?s top interactive marketers in three primary verticals; Retail, Travel & Hospitality, and Financial Services.
This position functions as the technical point of contact for the field sales organization including New Business Sales Representatives and Client Account Managers. This position also serves as the primary point of contact for Responsys? prospects and customers evaluating all company products and solutions. The Solutions Consultant is responsible for managing several sales opportunities simultaneously and will report directly to the Director, Client Solutions. Up to 50% travel required.
In addition, the Solutions Consultant will:
Engage in a rapid education process including formal training, self-study and field experience designed to position the candidate as a technical expert on all Responsys technologies and related solutions as quickly as possible.
Respond to technical questions received via RFP and or RFI in an accurate and timely fashion.
Conduct Technical Discovery sessions directly with prospects and customers. Technical Discovery is designed to uncover technical and marketing requirements to be addressed in presentations and demonstrations.
Prepare custom prospect/client solutions to be presented within the Interact Suite. Work directly with Sales, Strategic Services, Professional Services and Digital Services to collaborate on and develop the overall Solution Presentation. Serve as the technical expert during the sales cycle.
Present Responsys technology infrastructure, including demonstrating deep familiarity with company?s software. Present prospect/client solutions onsite or via web-conference. Serve as the technical lead and liaison within a multi-disciplined Responsys Sales team.
Multiple demonstrations and or presentations may be required for an individual prospect/client.
Assist in the creation of technical account configuration documentation and technical statements of work.
Prepare and provide client facing technical follow-up calls and documentation.
Participate in weekly Solutions Consulting and Product Management meetings to stay up to date on current technical concepts on future product enhancements.
Attend all company provided technical training sessions.
Develop and implement a self-study based education program designed to acquire industry leading best practices related to email marketing, mobile marketing, social networking, marketing process management, database design, integration methodologies including Web Services APIs, and partner based integrations including Web Analytics and Product Recommendation engines.
As an integral member of the sales team, contribute in detailed qualification of opportunities, formulation of sales strategies and technical approaches, plans.
Ensure prospect/client satisfaction with all project deliverables.
Meet or exceed quarterly Management objectives and revenue targets.
Minimum of 4 years experience in software consulting, pre-sales consulting or product management
Experience in online, email, mobile, social, CRM or multi-channel marketing experience
Possess excellent client-facing skills and experience in dealing with client and technical teams as well as experience in presenting to C-level Executives
Ability to work effectively within a highly driven sales organization
Solid oral, written, presentation and interpersonal communication skills
Ability to present technical concepts to both technical and non-technical audiences
Ability to work as part of a team to solve technical problems in varied departmental environments
Strong work plan and self-development skills
Ability to travel domestically
Technical knowledge of relational database concepts including specific knowledge of one of the following (Oracle, MS SQL, Sybase) including expertise in SQL
Knowledge of Web architecture
Knowledge of distributed computing and SaaS concepts
Analysis and design skills of moderate complexity
One or more programming languages (Java highly preferred, C/C++ desirable)
Experience with Web Service APIs
Understanding of networking issues/systems administration
||New York, NY |
THIS JOB HAS EXPIRED