SOLUTIONS CONSULTANT Allegiance
This is a great opportunity to join the rapidly growing customer experience and Voice of the Customer (VOC) space and work for an industry leader. Allegiance is expanding its Sales teams due to significant demand for its products and services by the world?s leading and most successful enterprises. This dynamic Sales team offers highly challenging positions and an excellent chance to join a company with an established product line and a rapidly growing customer base.
We are looking for business-focused, bright, creative, technically capable and responsible individuals with an excellent track record of accomplishments in a presales role. Allegiance Solutions Consultants are a member of the Enterprise Sales Team and an integral part of the sales cycle at Allegiance.
Primary responsibility is to support presales efforts in deriving and demonstrating business solutions using Allegiance VOC tools.Work with Sales Account Managers to quickly assess the customer?s business requirements and then use this knowledge to provide tailored product demonstrations and solutions consulting to show how Allegiance products and services can address their needs.Provide input to Product Marketing and Engineering with regards to market trends and future product requirements, as well as assisting Marketing with tradeshows and seminars.
Excellent verbal, written, interpersonal and presentations skills.Sales and Marketing acumen. For example, customer needs analysis, product positioning, gap analysis, and business consulting.Experience selling and supporting Software as a Service (SaaS) applications.Past experience in at least one of the following three application areas (experience in all three is a big advantage):3-5 years pre-sales technical support experience or technical business consulting, preferably selling enterprise SaaS or web application softwareExperience with Windows, Unix and/or Linux operating systems.Experience working in a SQL based database environment ? Microsoft SQL Server preferred.Willingness to travel about 35-50% of the time.Enterprise Feedback Management (EFM) or Voice of the Customer (VOC) platforms ? collecting, analyzing and action of customer feedback data. (good employment experience includes: Medalia, Market Tools, ConfirmIt, Qualtrics, Satmetrix, Customer Sat or other industry EFM tool providers)Business Intelligence (BI) tools utilized in a data warehouse environment with emphasis on finding business insights through data analysis & analytics (good employment experience includes: Oracle/Hyperion, Business Objects, Microstrategy, Cognos, SAS, SPSS)Text analytics, text mining or computational linguistic applications where unstructured (text) data is analyzed to gain further insights into business conditions and opportunities (good employment experience includes: Attensity, ClearForest, Inxight/SAP, Clarabridge, Endeca, Autonomy, Verity, Insightful, Intelligenxia, nStein, Temis)
Education and Experience:
BS degree in Business Mgmt/MIS, EE or CS or equivalent work experience required.
Allegiance, Inc. offers next generation Voice of the Customer (VOC) and feedback management software to get highly actionable business intelligence from Voice of Customer and Voice of Employee data. The Allegiance Engage Software platform facilitates survey creation and gathers responses and unsolicited comments in real-time into a centralized online system, saving time, effort and money. Allegiance Enterprise Feedback Management (EFM), predictive analytics, and professional services combine to help businesses capitalize on engagement. In 2009, Allegiance was ranked 5th on the list of fastest-growing private software companies in the U.S. by Inc. Magazine.
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