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Solutions Delivery Consultant (SDC) Courion
THIS JOB HAS EXPIRED
The Solution Delivery Consultant position is with Courion Professional Services group. The SDC manages all phases of solutions delivery lifecycle. The SDC plans and manages solution implementation projects to the scope of customer contract. The SDC contributes his/her subject matter expertise appropriate to the various phases of a project. Throughout the project the SDC leads Courion and/or partner resources to work with customers technical and operations staff. The SDC is expected to play an integral part in developing and maintaining Courions relationship with customers project/executive sponsor.In managing solution delivery, the SDC uses an established methodology common to all Courion services engagements. The SDC is accountable for meeting project profitability with on-time completion of project milestones. The SDC is expected to contribute to the continuous improvement of Courions Professional Services best practices. The SDC may be called upon to take part in pre-sales activities.
Responsibilities
- Providing Subject Matter Expert consulting in the space of Access Assurance
- Leveraging customer input to develop optimal solutions based on Courions product suite
- Delivering project specifications and time / cost estimates
- Guiding customers through Courions solution implementation methodology
- Managing projects from inception to completion with accountability for successful implementation and meeting project financial goals
- Documenting goals and accomplishments for each customer
- Developing and maintaining relationships with customer executive sponsors, project managers and implementation teams
- Managing and motivating team members to achieve business goals
- Adding to the Professional Services best practices via templates and artifacts
Requirements
- Minimum education: BS degree, technical discipline preferred (MIS, CompSci) or MBA with technical focus
- Must have experience with large and complex enterprise implementations
- 10+ years of service account management business experience with the majority focused on enterprise application implementation and deployment
- Heavy project management experience with executive customer relationships
- Must be highly articulate, energetic and accountable
- Excellent writing skills and experience in generating through consulting reports
- Strong technical aptitude (information security, IT Operations, IT infrastructure)
- Up to 50 travel on average (US)
Highly Desirable
- Professional Services experience in software product company
- Operations management experience in large enterprise IT environment
- Working knowledge in one or more of these areas: Helpdesk, Networking or Database technologies.
| Location: | Westborough, MA United States |
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THIS JOB HAS EXPIRED
Courion
Investors: JMI Equity, Massachusetts Technology Development Corp. (MTDC), Paladin Capital Group, QuestMark PartnersAll Jobs: at Courion
| Web Site: | www.courion.com |
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| Headquarters: | 1881 Worcester Road Framingham, MA 01701 United States |
| Industry: | Software |
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