Solutions Engineer Actifio
THIS JOB HAS EXPIRED Job Description
The Senior Solution Engineer position is a challenging and dynamic role that requires equal parts strong technical competency, and excellent interpersonal skills. In this role the Solutions Engineer will develop and roll out complex and ?out of the ordinary? customer solutions, research, design, test, and deliver solutions to our field facing organizations, and work with customers directly. A strong ?can do? attitude and desire to contribute to customer success is the hallmark for success in this role. This Solution Engineer position reports into the Actifio engineering organization.
Interfaces with various customer facing organizations representing Engineering
Provides technical solutions in the form of scripts, processes, whitepapers, training, and implementation assistance for complex and/or out of the ordinary configurations that must interface with the Actifio product line.
Gather requirements from Product Management, Engineering and field groups, research and design solutions
Tests solution designs in a lab environment in support of delivery, providing solution testing criteria to QA in support of ongoing regression testing as needed.
Works with technical writing and training teams to ensure proper documentation and communication of supported solutions.
Works directly with field resources and customers to implement solutions
May be involved in Beta/Early Access programs
Desired Skills & Experience
Strong interpersonal and communications skills
Outstanding problem solving and troubleshooting skills a must
Ability to travel to customer sites as needed.
The ability to work effectively with all stakeholders in the product development and delivery lifecycle
Strong focus on both internal and external customer satisfaction
Ability to work closely with customers during implementation and troubleshooting efforts
10 years in a Senior technology and solutions delivery role
BS in Computer Science, Engineering or a related field
Strong LINUX and Windows skills a must. AIX and HPUX are a plus
Strong scripting skills in one or more common languages (Perl, Python, shell , etc)
Extensive knowledge and practical experience with local and remote copy/replication technologies
Strong Networking and WAN skills including troubleshooting and performance benchmarking highly desired.
Familiarity with VMWare or other virtualization technologies.
Solid SAN, FC and iSCSI knowledge and experience
Application support experience in one or more of the following: SQL Server, Exchange, Oracle, DB2, SAP
Strong understanding of Data Center Storage technologies and practices
Actifio is radically simple copy data management. Our Protection and Availability Storage (PAS) lets businesses recover anything instantly, for up to 90 percent less. PAS eliminates siloed data protection applications, virtualizing data management to deliver an application-centric, SLA-driven solution that decouples the management of data from storage, network and server infrastructure. Actifio has helped liberate IT organizations and service providers of all sizes from vendor lock-in and the management challenges associated with exploding data growth. Actifio is headquartered in Waltham, Mass., with offices around the world. We have accomplished 700% growth, We are considered to be the fastest growing storage start-up and 10th Coolest Startups in 2012, For more information, please visit actifio.com. Our company culture is driven yet fun, with causal dress, beer in the caf-, and great company outings
||Waltham, MA |
THIS JOB HAS EXPIRED