Sr. Client Service Account Manager Everyday Health
THIS JOB HAS EXPIRED Overview:
Sr. Client Services Manager
Everyday Health, founded by Ben Wolin and Mike Keriakos in 2002, is a leading provider of online health solutions. We provide our consumers, healthcare professionals, and brands with content and advertising-based services across a broad portfolio of over 30 websites that span the health spectrum?from lifestyle offerings in pregnancy, diet and fitness to in-depth medical content for condition prevention and management.
The Everyday Health portfolio includes well-recognized and trusted health brands, including EverydayHealth.com; WhatToExpect.com; DailyGlow.com; JillianMichaels.com. The portfolio now includes www.medpagetoday.com, a news organization serving healthcare professionals.
Everyday Health is committed to providing the expert guidance and daily tools consumers need to make the best health choices, actively manage their conditions and live healthier lives every day.
Everyday Health is seeking an experienced Client Services Manager for our growing team. This person will be the primary post-sales point of contact for our advertisers, and s/he will work closely with Sales, Sales Planning, and Ad Operations to ensure that our clients? advertising campaigns are delivered and optimized in full.
Point of contact for all client interaction
Strategizing with clients on campaign performance and optimizations
Point of contact for Sales for reporting, optimizations, and general campaign questions
Report on 3rd party tracking and reporting (DFA, Atlas, PointRoll, MediaMind, etc.)
Manage the receipt of creative input and materials from clients; submit creative tags from clients to traffickers
Collaborate with the Trafficking team to reach revenue and client goals
Maintain client approvals / documentations in SalesForce; handle revised Insertion Orders
Work with the Finance team on billing reconciliation
Work with custom solution, sales, marketing, research to optimize campaigns
Create case studies (quarterly & wrap up), performance reviews and analyses
Present key learnings to sales and planners for renewals
4+ years of online ad operations or client services experience
Experience with multiple ad serving platforms. DART is preferred.
Experience with SalesForce
Experience working with a national sales team
Good knowledge of digital media technologies and operational techniques
Proven track record overseeing a large project plan - constantly drives for results, knows how to set objectives and break work down into steps, knows how to organize and measure people and activities and manages project interdependencies
High collaborative capacity - demonstrated practice of including stakeholders in activities that impact them
Ability to communicate effectively at all levels of the organization and the ability to influence others through well articulated and innovative ideas
Accountability - acceptance of responsibility and willingness to commit to and deliver specific, measurable work products and results
About Everyday Health
Attracting 30 million monthly unique visitors, Everyday Health, Inc. is the leading provider of online health solutions. The company offers consumers, healthcare professionals and marketers with content and advertising-based services. Its broad portfolio of websites and mobile applications span the health spectrum?from in-depth medical content for condition prevention and management to healthy lifestyle offerings. Everyday Health offers the tools, community, and expert advice people need to live healthier lives, every day. Everyday Health, the television series, is brought to you by EverydayHealth.com. Everyday Health was founded in 2002 by CEO, Ben Wolin, and President, Mike Keriakos.
At Everyday Health, we foster a cooperative and lively environment that encourages new ideas and forward thinking, and we value our employees and support their development. We work hard, but we work together to create a website experience that helps our audience live healthier lives every day and we have fun while we do it!
||Manhattan, NY |
THIS JOB HAS EXPIRED