Sr. Financial Manager, Professional Services Responsys
THIS JOB HAS EXPIRED A job at Responsys is not only a fantastic career opportunity but an opportunity to be a part of something big!
Responsys is the leader in Interactive Online Marketing and recognized by Forrester as the market leader 6 years running. Responsys Interact Suite provides customers with a powerful, comprehensive set of integrated applications to design, define, execute, manage and refine Cross-Channel Lifecycle Marketing? campaigns across all key digital interactive channels including email, mobile, social and the web.
Responsys is growing fast and winning share, and in the last two years, the Professional Services' growth has outpaced the growth of the company. The Sr Financial Manager, Professional Services, is the Finance focal point for our Professional Services organization. In this role, the manager will provide planning and analytical support to the Services organization, which includes the development of the annual Plan, periodic forecasts, and the on-going review of actual vs planned results, including bookings and the entire Services P&L. Additional areas of focus include the development and enhancement of: a) management reporting and analytics in support of the Services organization, and b) financial elements of Services-oriented processes. The scope of responsibilities also includes ad hoc analyses and the critical review/approval of Services deals.
This is a senior role that requires a proactive approach (eg identify and prepare analyses that will facilitate decision-making within the Services organization) and the ability to function at a high level with little supervision, To succeed in this role, the manager must be able to effectively interact with all levels of the Services organization and quickly understand the Responsys business model and the specific role of Services within the overall Responsys environment.
Create and manage PS Operations dashboard to create visibility on key metrics to executive team, and services management.
Track pipeline of new services work from sales and customer success organization. Monitor pipeline by region and by functional discipline.
Track utilization by client & by department, as well as client profitability. Use this data to determine with managers the root causes for performance issues and put in place appropriate remediation.
Assist managers in workforce planning based on utilization metrics and current pipeline forecast.
Forecast PS revenues and review and analyze forecast variances
SOX process owner for enforcing and monitoring internal controls related to the PS organization.
Ensure time cards are entered promptly and time is recorded against the appropriate projects
Development of Financial Plans (annual and long range), including complete Services P&L as well as bookings
Weekly update of Services bookings and revenue forecasts
Monthly update of Services P&L forecast
Business Process Re-engineering
Focus on redesigning core business processes for greater speed and lower cost.
Initially focus on re-engineering the campaign services business process.
Develop standard process for campaign launch monitoring (both scheduled and triggered campaigns).
Work with product management, data services and tech services on long-term strategy for operational reporting of email marketing programs.
BS/BA in Finance, Accounting, or Economics; MBA preferred
5-10 years of relevant experience in a Corporate Financial Planning and Analysis role, ideally with direct experience in support of a Consulting organization.
Willingness and ability to span a broad range of responsibilities, from strategic planning with Senior Management to detailed data analyses and involvement in recurring processes (eg financial close)..
Demonstrated success in managing and completing projects that include dotted line relationships to cross-functional resources.
Demonstrated ability to perform at a high level in a fast-paced, rapidly evolving environment.
Must be a self-starter and have a strong attention to detail and the ability to handle many different projects simultaneously.
Agency experience is a plus
||San Francisco, CA |
THIS JOB HAS EXPIRED